Patrick B. Ward
Buckeye,USA
Summary
Efficiency and Engagement Champion seeking a Senior Level Position that utilizes my advanced skillset and warehouse managerial knowledge.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Operations Leader
Performance Foodservice
06.2025 - Current
- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Led cross-functional teams to implement process improvements across distribution channels.
- Developed training programs for staff, focusing on safety protocols and best practices.
- Analyzed performance metrics to identify areas for operational enhancement and cost reduction.
Sr. Night Resource Manager (Reported to Director)
Gatorade D.C.-Tolleson
01.2022 - 01.2024
- Responsible for all aspects of the business in a Gatorade Beverage manufacturing plant, plus adjacent warehouse facility with AGV’s. Mentored, coached and groomed 5 salaried management members in achieving optimal performance levels without compromising Safety or Quality. Utilized a concept called MBET(managing by engaging team members) and TPM(Total Productive Manufacturing)to drive successful results during night shift operations. Promoted a positive working environment that exceeded Division expectations continuously. Instrumental in reducing damages by 10%, overtime by 5%, and Safety incidents on nights to zero after starting the 2024 with 14 recordable incidents as a building.
Operations Manager
Amazon.com
01.2020 - 01.2022
- Teamed up daily with internal and external stakeholders consistently to ensure optimal levels of customer service were achieved. Set and managed expectations for 240 team members plus 4 area managers weekly guaranteeing that safety/quality were never compromised for performance. Created a harmonious safe, diverse, productive working environment that strives on delivering excellent results while eliminating waste. Engaged with all team members to excel in addition to holding each other accountable and to the highest operational standards thus achieving operational excellence. Groomed plus mentored area managers so that they would be ready to advance to the next level once a position became available.
Production Manager/Hiring Manager
Shamrock Foods/Gold Canyon Meat CO. Phoenix
01.2019 - 01.2020
- Responsible for 82+ production/warehouse team members in addition to 5 salaried supervisors and 6 hourly leads. Ensuring all safety, quality and productivity goals were achieved and that there was adequate supplies of raw materials and packaging product to perform these tasks effectively. Assisted with scheduling and coordinating the flow of product within the production plant based on current orders as well as future orders. Teamed up with Plant Manager to provide timely profitable solutions to customer needs while meeting the highest possible standards for quality, service, integrity and food safety. Responsibility for all staffing requirements including hiring, training, safety, and GMP’s. finished product to support the business within established Company guidelines. In charge of the P & L of the plant along with the Plant Manager constantly identifying ways of improvement from a financial perspective in all aspects of the business.
Outbound Supervisor
Sysco AZ Tolleson
01.2018 - 01.2019
- Responsible for a team of 30+ union associates order selectors, forklift operators, plus Loaders. Ensuring that safety productivity, quality and operational goals were met or exceeded in order to deliver customer satisfaction. Maintained a clean, climate-controlled positive working environment tour ready at all times. Instrumental in our Opco achieving the Retention of Excellence award for the year that I was employed. Partnered with shop stewards to issue counselling’s to any team members not in compliance with company polices or standards Rewarded team members for exceeding safety, quality, and productivity goals.
Operations Manager (Reported to Director/VP of Operations
US Foods/Stock Yards Meat Packing
01.2012 - 01.2018
- Responsible for managing operations team members in a meat packing plant for US Foods. Ensuring all quality and safety standards are adhered to in regards to Inbound/Outbound processes. Providing exemplary customer service levels to internal plus external customers. Maintaining a positive plus productive working environment for all team members. Managing 3 delivery drivers that utilize bob tail trucks for local deliveries in addition to 5 Supervisors, 3-Leads, and 54 team members. Creating a dynamic success driven safe plus Productive environment that set a Division record for exceeding plan 36 months consecutively! Trained, promoted, and certified team members adhering to plant GMP’s and safety/quality Standards! MHE train the trainer certifier. Reduced operational expenses by 8% in addition to reducing departmental overtime pursuant of achieving optimal levels for EBITDA attainment. Managed multiple off-site cold storage buildings due to capacity constraints at our main D.C.
Area Service Manager/Inventory (Reported to the GM
UTI Logistics
01.2009 - 01.2012
- Responsible for maintaining accurate Inventory levels within 3 Distribution Centers for THD. Performing daily cycle counts plus training I.C. Team Members in resolving problem resolution timely. Partnering with internal Teammates Inbound and Outbound to ensure issues are resolved expeditiously so that excellent customer service levels are achieved. Assisted with our Safety Audit at CDC/Overflow Building in which we scored 100% during the audit. Ensured that all productivity goals were met or exceeded without compromising Safety or quality. Set up daily schedules for our team members. Maintained attendance reports for 50 plus team members in addition to providing performance evaluations for all staff members. Created a positive, productive working environment plus held team accountable through progressive counseling’s. Performed time studies and observations to determine if best practices were being adhered to.
DEPARTMENT MANAGER
Mervyn’s O.D.C.
01.2007 - 01.2008
- Responsible for overseeing day to day business operations for 35-80 Team Members in an 840,000 sq. ft. Distribution Center. Break Pack Department which entails processing of conveyable units in a master outbound tote to our retail stores. Ensuring Quality control, safety, plus customer service levels are adhered to in addition to production goals being met or exceeded consistently. Maintained an excess of more than 70 Team Files and successfully completed performance evaluations for 70 Team Members for the year. An absolute Team Player that brings a supreme level of Motivation, and Enthusiasm to all business levels. Instrumental in achieving positive results which resulted in maximum Team accomplishments. Maintained time sheets and files for all Team Members. Operating a cost-efficient business balancing CPU, UPH, & direct Team Members Hours.
OPERATIONS SUPERVISOR
Total Logistics Control
01.2002 - 01.2007
- Responsible for Inbound/Outbound operations for a third party logistics company with Conagra Foods as the client. Partnered with Union to ensure all best practices and policies were adhered to. Managed 2-Logistics Supervisors and 21 Team Members all equipment operators achieving maximum levels of customer service. Provided motivation, leadership, & direction to achieve high levels of operating efficiently. Maintained above 100% Production standards without compromising Safety or Quality. Coached, trained, counseled, mentored, and supervised Team Members. Ensured all Team Members were Safety Conscious, Quality Oriented, & Production Ready. Witnessed the decertification of the Union by the team members. Handled all team member hours, scheduling, and counseling’s in a sedulous manner.
DEPARTMENT MANAGER
ToysRus D.C.
01.1991 - 01.2002
- In charge of Processing Dept./Inbound/ and R.G.D.(returned goods damaged). Responsible for Supervising up to 30 employees, preparing monthly and yearly evaluations, performance updates, monitoring quality of work, employee counseling, auditing and scanning of returned goods. Also proficient in running additional departments such as, Non Conveyable Breakdown, Repack, Pricing, Receiving, and Shipping. ToysRus was a 1 million 500,000 sq. ft. facility with rapistan conveyors plus wired guided aisles. Received Supervisor of the month and manager of the year during my tenure of service and then was promoted to a Department Manager. Assisted with TRU .com operations ensuring all customer service levels were adhered to.
Education
Bachelor of Arts - Business Administration And Management
Escondido University
Escondido, CA06-1991
Skills
- Expertise in total productive manufacturing initiatives
- Exceeds performance standards
- Letters of support
- Skilled in Excel, PowerPoint, and Word
- MHE certification issuer
- Strong interpersonal skills
- RF technology proficiency
- Escondido U B of A/Villanova LSS BB
- HAACP and GFSI courses
- Corporate accounts administration
- AS400/AL Systems/Red Prairie/Tech Conveyor Systems/Catalyst
- Empowerment-focused leadership training
- Metrics training in P&L analysis
- Reverse logistics management
- Completed LSS online course Villanova University(Black Belt Training)
- Expert in sorter operations
- Proficient in Mars, Zarpac, and ThinManager
Accomplishments
Retention Manager of the Year!
Operations Manager of the Year!
Kaizen and Project Management Awards.
Mentoring and Grooming Management Members to promote next level.
Emotional Intelligence and Engagement Awards.
Certification
Certifier MHE.
LSS BB
G.F.S.I./HAACCP Leader
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Operations Leader
Performance Foodservice
06.2025 - Current
Sr. Night Resource Manager (Reported to Director)
Gatorade D.C.-Tolleson
01.2022 - 01.2024
Operations Manager
Amazon.com
01.2020 - 01.2022
Production Manager/Hiring Manager
Shamrock Foods/Gold Canyon Meat CO. Phoenix
01.2019 - 01.2020
Outbound Supervisor
Sysco AZ Tolleson
01.2018 - 01.2019
Operations Manager (Reported to Director/VP of Operations
US Foods/Stock Yards Meat Packing
01.2012 - 01.2018
Area Service Manager/Inventory (Reported to the GM
UTI Logistics
01.2009 - 01.2012
DEPARTMENT MANAGER
Mervyn’s O.D.C.
01.2007 - 01.2008
OPERATIONS SUPERVISOR
Total Logistics Control
01.2002 - 01.2007
DEPARTMENT MANAGER
ToysRus D.C.
01.1991 - 01.2002
Bachelor of Arts - Business Administration And Management
Escondido University