Patrick Cahill
Dayton,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Has the ability to learn quickly and apply what has been learned. Very punctual and reliably attends work, Has excellent communication skills with Coworkers and Leadership.
Overview
6
6
years of professional experience
Work History
Dock Worker
FedEx
Huber Heights, OH
08.2022 - Current
- Used fork lifts, hand truck and pallet jacks to move materials on dock.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Communicated issues with coworkers
- Asked questions if needed
Cashier
Dicks Sporting Goods
Beavercreek, OH
03.2023 - 05.2023
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Personal Shopper
Walmart.com
Huber Heights, OH
09.2021 - 08.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Consulted with customers on food selections and custom order requests.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Took on extra responsibilities when needed such as Shift Lead
Cook/Dishwasher
Frisch's Big Boy
Fairborn, OH
08.2021 - 11.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Assistant Manager /Manager in Training
Domino's
Huber Heights, Ohio
01.2021 - 08.2021
- Appraised inventory levels every night.
- Interacted well with employees and customers to build connections and nurture relationships.
- Observed the flow of about a thousand dollars a night and counted the store till to check the store's revenue at the end of the night
- Managed labor cost by observing the intake of orders compared to employees on the clock and the employees salaries
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Organized inventory by date.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Monitored over 20 employees' day-to-day activities and made plans to rectify issues resulting in happy clientell.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
Delivery Expert
Domino's Pizza
03.2020 - 01.2021
- Coordinated consistent on-time deliveries of damage-free goods.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Informed customers of discounts, special offers and programs to enhance customer experience.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Reported customer questions, issues and complaints to management.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Submitted receipts and money received from deliveries at end of each shift.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Server Assistant
Texas Roadhouse
10.2019 - 03.2020
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Monitored dining room inventory and replenished as necessary.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Greeted customers and answered any questions.
- Set up advertising signs and displays on shelves, counters and tables.
- Provided attentive service and proactively assessed guest needs.
Server
Frischs Restaurants Inc.
01.2019 - 10.2019
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Bussed and reset All tables that were assigned per shift, working efficiently to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Education
No Degree - Engineering (Pre-Engineering)
Wittenberg University
Springfield, OHNo Degree - Engineering (Pre-Engineering)
Sinclair Community College
Dayton, OH05.2026
High School Diploma -
Chaminade Julienne Catholic Highschool
505 S Ludlow St, Dayton, OH 4542405.2019
Skills
- Extreme effort
- Punctuality
- Works well in Teams
- Organized
- Follows Directions
- Helpful
- Friendly
- Great with Coworker Relations
- Critical Thinking
- Learning Strategies
- Complex Problem-Solving
- Active Listening
References
Aram Beam (937)219-1074
Antonio McCray (937)677-8586
Timeline
Cashier
Dicks Sporting Goods
03.2023 - 05.2023
Dock Worker
FedEx
08.2022 - Current
Personal Shopper
Walmart.com
09.2021 - 08.2022
Cook/Dishwasher
Frisch's Big Boy
08.2021 - 11.2021
Assistant Manager /Manager in Training
Domino's
01.2021 - 08.2021
Delivery Expert
Domino's Pizza
03.2020 - 01.2021
Server Assistant
Texas Roadhouse
10.2019 - 03.2020
Server
Frischs Restaurants Inc.
01.2019 - 10.2019
No Degree - Engineering (Pre-Engineering)
Wittenberg University
No Degree - Engineering (Pre-Engineering)
Sinclair Community College
High School Diploma -
Chaminade Julienne Catholic Highschool