Patrick Cahill
Seattle,WA
Summary
Account Management Leader with over 10 years of experience managing and growing advertiser relationships in tech environments. Proven ability to exceed revenue targets and optimize business processes through data analysis and collaboration with our revenue operations department. Excited to take my knowledge and enthusiasm to learn into a full-time operations role.
Overview
12
12
years of professional experience
Work History
Account Manager
OfferUp
Seattle, WA
01.2020 - 01.2024
- Surpassed revenue targets in consecutive years (135% in 2023, 110% in 2022) by leveraging sales data to uncover growth opportunities in a portfolio of 200 advertiser accounts.
- Designed and maintained performance dashboards to inform leadership decisions and track KPIs.
- Admitted to the “Revenue Operations Expert Program” as the salesforce guru of the sales team to learn Rev Ops work while still exceeding sales targets.
- Analyzed churn trends, contributing to a reduction in customer attrition by 18% annually.
- Simplified company-wide product catalog to enhance sales processes and save sales reps 10+ hours per month.
Manager, Account Management
Avvo
Seattle, WA
01.2015 - 01.2019
- Led and developed multiple Account Management teams (up to 10 direct reports each) supporting a $14M digital advertising business, consistently achieving 110–130% of annual revenue targets.
- Built a role expectations framework to empower employees to control their own career path.
- Routinely partnered with our Business Analyst to drive strategic territory growth by cross-referencing customer ad performance data with market level inventory data.
- Partnered cross-functionally to improve sales enablement and operational alignment.
- Presented a monthly forecasting revenue report to the VP of Sales.
Senior Account Manager
Avvo
Seattle, WA
01.2012 - 01.2015
- Managed a $1.1M+ book of digital advertising accounts, driving retention and growth through strategic account planning and performance optimization.
- Developed playbooks to standardize best practices in account management.
- Collaborated with product and marketing to resolve advertising shortfalls and improve client satisfaction.
- Mentored and onboarded new hires, contributing to faster ramp times and improved team performance.
Education
Bachelor of Arts - Sociology and History
University of Washington
Seattle, WA01.2007
Skills
Account & Partner Management
- Post-sale relationship management
- Account retention and growth
- Upsell and cross-sell strategy
- Performance-based account planning
Leadership & Collaboration
- Cross-functional collaboration
- Team leadership and coaching
- Performance analysis
Digital Advertising & Analytics
- Campaign execution and optimization
- Performance reporting and insights
- Churn and retention analysis
- KPI dashboards
Tools And Platforms
- Salesforce Certified Administrator
- Microsoft Excel & Google Sheets (Advanced)
- Jira Service Management
Timeline
Account Manager
OfferUp
01.2020 - 01.2024
Manager, Account Management
Avvo
01.2015 - 01.2019
Senior Account Manager
Avvo
01.2012 - 01.2015
Bachelor of Arts - Sociology and History
University of Washington