Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Languages
Timeline
Generic
PATRICK CAMPBELL

PATRICK CAMPBELL

Brooklyn,NY

Summary

Dynamic Service Manager with a proven track record at Chipotle, excelling in employee training and inventory management. Adept at financial analysis and conflict resolution, I consistently enhance customer satisfaction and operational efficiency. Recognized for cultivating strong team dynamics and achieving sales targets through effective relationship building. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Service Manager & Kitchen Manager

Chipotle
10.2023 - 06.2025
  • Great Computer Knowledge
  • Validate or complete food orders
  • Train new employees on service standards, menu knowledge, and restaurant policies according to expectations.
  • Check your email daily to stay up to date
  • Use Excel for organizing and presenting data
  • Perform inventory count and lead the team
  • Perform excellent skills in planning, controlling, and organizing
  • Ensure equipment is maintained and not damaged, and replaced if and when needed.
  • Interact with customers daily with a great understanding of their points and needs.
  • Ensure the safety of food
  • Financial literacy - comfortable reading a P&L and adjusting plans to hit targets
  • Ability to multitask and stay composed in a fast-paced, guest-focused environment
  • Strong communication, hospitality instincts, and floor presence
  • Ensure all areas are clean, well-organized, and ready for service. Follow the established opening and closing duties and documents as applicable

Real Estate Agent (Independent)

Century 21
Manhattan, NY
09.2022 - 12.2024
  • Presented purchase offers to sellers for evaluation and decision-making.
  • Negotiated pricing and sales terms to achieve favorable outcomes.
  • Conducted property comparisons with recently sold properties to assess competitive market value.
  • Appraised property values to provide accurate assessments for clients.
  • Advised clients on market trends, pricing strategies, mortgage options, and legal requirements.
  • Promoted property sales through targeted advertisements, open houses, and multiple listing services.
  • Developed engaging content for sales presentations and marketing materials.

Food Delivery

DoorDash
Brooklyn, NY
01.2023 - 01.2024
  • Executed long shifts on multi-drop routes while ensuring timely deliveries.
  • Performed regular vehicle maintenance to guarantee operational efficiency.
  • Provided warm, friendly customer service to enhance customer satisfaction.
  • Maintained accurate timekeeping and consistently met challenging deadlines.
  • Collaborated effectively with team members to optimize route management.
  • Demonstrated strong knowledge of local routes and traffic regulations for efficient navigation.

General Manager

blu bars and lounge
07.2022 - 10.2023
  • Ensure compliance with the regulation
  • Overseeing all aspects of the business: including staff management, financial performance, customer satisfaction, and overall operations.
  • Maintain a Positive work environment
  • Ensure cleanliness, quality, and accessibility
  • Trained personnel to become great employees
  • Performed and oversees weekly inventory and more
  • Knowledge of business and management principles and practices
  • Knowledge of Microsoft Office
  • Support the Marketing Department in advertising, promotions, and branding for all Food & Beverage locations with Marketing Department
  • Responsible for interviewing, hiring, and training all Team Members

General Manager

NAYA
01.2019 - 07.2022
  • Responsible for providing focused leadership.
  • Manage budgets, track revenue, and expenses.
  • Train other staff members.
  • Ensure a positive environment. Use team meetings to show gratitude, compliment good work ethics, and highlight areas for improvement.
  • Create new and special dishes for customers.
  • Maintain a comfortable and Professional environment.
  • Ensure that food safety is practiced at all times.
  • Manage customer complaints and services.
  • Develop and implement marketing strategies to attract and retain customers.
  • Ensure equipment is being taken care of, disregarding broken equipment, and oversee maintenance and repairs.
  • Performed and oversaw weekly Inventory and more.

Culinary Salesperson ( Virtually)

Culinary Solutions
Brooklyn, New York
02.2019 - 12.2019
  • Achieved sales of over 50 culinary equipment units within first three months.
  • Engaged in proactive door knocking to generate leads and increase visibility.
  • Conducted comprehensive discussions with clients regarding product benefits, both in-person and virtually.
  • Maintained daily consistency in outreach efforts to optimize engagement.
  • Demonstrated strong belief in product quality to effectively influence buyer decisions.
  • Embraced rejection as a learning opportunity to refine sales strategies.
  • Cultivated lasting relationships with past customers to enhance referral potential.

Office Assistant

Academy for Excellence in Leadership
09.2018 - 06.2019
  • Helped with general office tasks and organization
  • Communicated with teachers and other staff members
  • Participated in an internship for the past 3 summers

Education

Associate degree - Completed advanced courses

New York City College of Technology
Brooklyn, NY
01.2023

Real estate license - Completed over 200 hours of studying real estate

Real Estate
NYC
01.2022

High School Diploma -

Academy For Excellence in Leadership
Brooklyn, NY
01.2020

Some College (No Degree) - Physics, Technical Drawing, and Chemistry

Calabar High School
Kingston, Jamaica

Skills

  • Employee training
  • Inventory management
  • Financial analysis
  • Customer service
  • Equipment maintenance
  • Regulatory compliance
  • Microsoft Excel
  • Conflict resolution
  • Operational planning
  • Time management
  • Sales negotiation
  • Relationship building
  • Technical support
  • Coaching and mentoring
  • Team scheduling
  • Verbal and written communication

Certification

  • Real Estate License
  • NYC food handlers
  • Serves Safe Certificate
  • Driver license
  • Life insurance license

Leadership Experience

Youth Ambassador, Make the Road New York, 07/01/19, 08/31/20, Participated in Restorative Justice for 2+ years, Help teach others about their civil rights through community events, Create monthly circles for restorative conversations between students and staff members, Help others understand difficult academic topics, Teach/train my crew members on their role throughout the restaurant., Make sure everything is done the proper way.

Languages

Spanish
Limited
English
Professional

Timeline

Service Manager & Kitchen Manager

Chipotle
10.2023 - 06.2025

Food Delivery

DoorDash
01.2023 - 01.2024

Real Estate Agent (Independent)

Century 21
09.2022 - 12.2024

General Manager

blu bars and lounge
07.2022 - 10.2023

Culinary Salesperson ( Virtually)

Culinary Solutions
02.2019 - 12.2019

General Manager

NAYA
01.2019 - 07.2022

Office Assistant

Academy for Excellence in Leadership
09.2018 - 06.2019

Associate degree - Completed advanced courses

New York City College of Technology

Real estate license - Completed over 200 hours of studying real estate

Real Estate

High School Diploma -

Academy For Excellence in Leadership

Some College (No Degree) - Physics, Technical Drawing, and Chemistry

Calabar High School

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