Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Carney

Tallahassee,FL

Summary

Dynamic leader with a proven track record at Forefront Hospitality LLC, excelling in operations management and team leadership. Skilled in cultivating customer relationships and driving profitability, demonstrated through innovative strategies that increased sales. Expert in staff training/development and inventory control, achieving high employee satisfaction and customer loyalty.

Overview

29
29
years of professional experience

Work History

General Manager

Forefront Hospitality LLC
05.2019 - Current
  • Managed establishment that consisted of six bars/nightclubs and 150 employees.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Analyzed market trends and competitor activities to create competitive advantages.

General Manager

MRL, LLC DBA The Strip Entertainment Group
03.2012 - 05.2019
  • Managed establishment that consisted of six bars/nightclub with 150 employees
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.

Assistant General Manager

Pug Mahones Irish Pub and Rehab Nightclub
05.2011 - 03.2012
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.

Assistant General Manager

Rayn Night Club
01.2009 - 05.2011
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.

Manager

Floyd's Music Store
01.2005 - 12.2009
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Day Manager

JHMP
01.1999 - 01.2005
  • Worked with Creed, Sevendust, Mile, Virgos Merlot, Seether and Full Devil Jacket
  • Coordinated and organized tours or hired touring companies to arrange concert dates, venues and accommodations for longer tours.
  • Prepared detailed itineraries for tour dates, ensuring smooth logistical operations throughout performances across multiple cities or countries.
  • Coordinated seamless travel arrangements for national tours, ensuring punctual arrival at each venue.
  • Boosted the band''s visibility with well-planned marketing strategies and targeted social media campaigns.
  • Developed a strong support system for band members, promoting mental and physical wellbeing while on tour.
  • Aided in creative direction for album artwork, website design, and promotional materials to maintain brand consistency.
  • Cultivated a loyal fan base through engaging content creation and consistent communication on social media platforms.
  • Fostered positive relationships with music industry professionals to create potential collaboration opportunities.
  • Conducted thorough research on potential venues for booking gigs, maximizing audience reach for live performances.
  • Traveled with band to numerous shows and planned transportation and lodging for numerous musicians.

Owner

Floyd's Music Store
01.1996 - 01.1999
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Maintained accurate records of all bookings, enabling easy access to information and effective communication among team members.
  • Facilitated clear communication between artists, management, promoters, and venue staff to guarantee a successful event execution from start to finish.
  • Improved artist scheduling by implementing efficient calendar management systems.
  • Increased client bookings by establishing strong relationships with talent agencies and venues.
  • Conducted thorough market research to identify emerging trends in the entertainment industry for better targeting of potential clients.
  • Collaborated closely with public relations teams to develop press releases, interviews, and promotional materials supporting client engagements.

Education

Associate of Arts - Business

Tallahassee Community College
Tallahassee, FL
01.1996

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Time Management
  • Training and coaching
  • Team Leadership
  • Staff Management
  • Customer Relations
  • Staff training/development
  • Inventory Control
  • Customer Relationship Management

Timeline

General Manager

Forefront Hospitality LLC
05.2019 - Current

General Manager

MRL, LLC DBA The Strip Entertainment Group
03.2012 - 05.2019

Assistant General Manager

Pug Mahones Irish Pub and Rehab Nightclub
05.2011 - 03.2012

Assistant General Manager

Rayn Night Club
01.2009 - 05.2011

Manager

Floyd's Music Store
01.2005 - 12.2009

Day Manager

JHMP
01.1999 - 01.2005

Owner

Floyd's Music Store
01.1996 - 01.1999

Associate of Arts - Business

Tallahassee Community College

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Patrick Carney