Summary
Overview
Work History
Education
Skills
Certification
Softwareproficiencies
Timeline
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Patrick Carroll

Austin,TX

Summary

Experienced Physical Security Application Specialist with a proven track record in implementing, servicing, and maintaining advanced security systems. Analyzes security requirements and devises effective solutions for optimal protection. Provides exceptional technical support for installation, maintenance, and promptly restoring security devices to operational status. Strong communication skills and commitment to staying current with industry trends ensure the highest level of security for organizations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Physical Security Specialist

Facebook (Meta)
10.2019 - Current
  • Leverage technical expertise to provide robust support for security system integration, deployment, and maintenance
  • Conduct thorough analysis of complex security requirements and devise tailored solutions to address unique challenges
  • Drive the enhancement of security protocols and procedures, contributing to a safer environment for all stakeholders
  • Successfully transitioned from Menlo Park to Austin, maintaining a hybrid work environment to ensure continuity
  • Acquired extensive experience in application engineering for security systems, fostering a deep understanding of evolving industry trends and innovations
  • Collaborated with cross-functional teams to design, implement, and optimize security applications
  • Conducted analysis of security requirements and recommended customized solutions
  • Gained in-depth experience in application engineering for security systems

Service Technician Tek Systems & JCI

Facebook (Meta)
07.2017 - 10.2019
  • Provided on-site security service and support for Facebook's security systems, demonstrating a strong aptitude for technical troubleshooting
  • Conducted in-depth analysis to diagnose issues, utilizing a systematic approach to identify root causes of technical problems and effectively resolve them
  • Proficiently performed maintenance, troubleshooting, and repairs on a wide range of security equipment, including access control systems, video surveillance devices, and intrusion detection systems
  • Collaborated closely with cross-functional teams to swiftly address security-related issues and ensure uninterrupted system functionality
  • Played a pivotal role in planning and implementing security system upgrades, carefully assessing potential risks and ensuring seamless transitions
  • Actively contributed to the enhancement of security protocols and procedures, imparting valuable insights gained from hands-on troubleshooting experience
  • Gained extensive expertise in servicing and maintaining security systems at scale, demonstrating an unwavering commitment to maintaining a secure environment

Security Systems Installer

Northland Controls
10.2015 - 06.2017
  • Installed and configured security systems, including card readers, door contacts, request-to-exit devices, glass break sensors, electrified hinges, and CCTV cameras, for prominent organizations including Apple, Palantir, eBay, Stanford college, Pinterest and DropBox.
  • Collaborated with a team to ensure timely and efficient installation of security components
  • Assisted in troubleshooting and resolving technical issues related to security systems
  • Contributed to the documentation of system configurations and installations
  • Gained practical experience in security system deployment and maintenance

Education

Ohlone College
Fremont, CA
06-2012

High School Diploma -

Irvington High School
Fremont, CA
06-2010

Skills

  • Security System Design and Implementation
  • Access Control Systems (ACS)
  • Video Surveillance and CCTV Installation and Monitoring
  • Programming and Commissioning
  • Full Project Life Cycle
  • Communication and Collaboration
  • Global Technical Support and Troubleshooting
  • Virtual Environments
  • Network Switch Management
  • Process Improvement
  • CCTV monitoring
  • Biometric security
  • Physical security audits
  • Surveillance systems expertise
  • Conflict resolution
  • First aid certified
  • Alarm systems

Certification

  • Genetec Omnicast
  • Genetec Enterprise
  • CURE 9000
  • Lenel OnGuard S2
  • Niagara 4 Technical Certification from Tridium

Softwareproficiencies

  • Ccure 9000: ISTAR Controller, Panel Replacement, Programming Change
  • Genetec Config: Break Fix, Program Camera, and get up to current META Standards
  • Security Desk: Monitor/Review Footage DFO/DHO Alarms
  • AutoVu SharpV (LPR Cameras): Configuration and Troubleshooting
  • Commend: Break Fix, Restarting Instances
  • IP Config Station: Program Audio Portion
  • BioConnect: Break/Fix BIO Readers, Stop/Restart Services, Provision Global Users AD
  • Bomgar: ProgramData>BioConnect>Confirguration, ProgramFilesx86>BioConnect>BioConnectClient
  • Traka (TrakaWebAdmin): KeyAdds, Emails, Assigning Clearance through Prop Server
  • Smart PTT (Radios): Configuration and Troubleshooting
  • Proteus (BlueCat Address Manager): Configuration and Troubleshooting
  • Badger (Check SoftwareHouse Crossfire Import Watcher Service): Configuration and Troubleshooting
  • Visual Studio Code (Bouncing MACs, Logging into Switches, grabbing port info): Configuration and Troubleshooting
  • SecureThings [Camera Integration App]: Configuration and Troubleshooting
  • SpaceView [Equipment Locator]: Configuration and Troubleshooting
  • Citrix [Jumphost] [RDP into Servers]: Configuration and Troubleshooting
  • Vsphere (VM Manager): Configuration and Troubleshooting

Timeline

Physical Security Specialist

Facebook (Meta)
10.2019 - Current

Service Technician Tek Systems & JCI

Facebook (Meta)
07.2017 - 10.2019

Security Systems Installer

Northland Controls
10.2015 - 06.2017

Ohlone College

High School Diploma -

Irvington High School

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Patrick Carroll