Patrick Carruth
Lubbock,TX
Summary
I have a proven track record of developing robust tools and strategies that identify operational gaps and deliver solutions to enhance efficiency and streamline daily operations. My expertise extends to leading, training, and mentoring teams while ensuring compliance with regulatory standards and company policies. I effectively manage all aspects of operations, including scheduling, progress monitoring, and activity optimization. I am adept at managing multiple projects from start to finish in a fast-paced, dynamic environment. My role is crucial in establishing and meeting key performance indicators (KPIs), consistently achieving and often surpassing performance and productivity targets. As an effective communicator, I possess strong analytical, problem-solving, and organizational skills, which enable me to foster and maintain professional relationships with staff, stakeholders, and executives.
Overview
9
9
years of professional experience
Work History
General Manager
LKQ Corporation Inc.
12.2014 - Current
Direct all branch operations and KPIs including overseeing sales, quality assurance, customer satisfaction, personnel, and inventory. Ensure providing hazard-free workplace by developing/maintaining equipment maintenance schedule in accordance with all safety standards as well as conduct workplace safety meetings with all staff. Analyze vendor/customer issues, monitor expense budgets, and coordinate shipping logistics with satellite locations aimed at streamlining workflows. Facilitate AR/AP department, mitigate customer account issues, reconcile daily deposits, and maintain SOX audit compliance.
Skills
- Operations Management
- New Business Development
- Strategic Analysis and Planning
- Relationship Building
- Team Leadership and Training
- Cross-functional Collaboration
- Regulatory Compliance
- Risk Assessment and Mitigation
- Process Improvement and Optimization
Accomplishments
- Recipient of the President's Club Awards (EBITDA Growth whole dollar and % to budget) in 2018, 2019, 2020, and 2023 for outstanding performance.
- Achieved double-digit margin growth in struggling business segments and successfully reduced voluntary turnover rates.
- Established and upheld comprehensive management policies for employee selection, motivation, and direction while managing the care, custody, and control of branch physical assets.
- Initiated cost-saving measures at the local level through collaboration with regional and operational controllers, and developed accurate budget projections while adhering to designated budgets.
- Enhanced customer satisfaction by resolving issues promptly and maintained compliance with ISO 9001 standards through effective collaboration across operations and sales departments to improve organizational efficiency.
- Over eight years of experience in conducting interviews, onboarding top talent, and implementing organizational plans.
Military
Basic Training - United States Army - Fort Benning, Ga
Satellite Communications Operator / Maintainer 31S - United States Army - Fort Meade, Md
Timeline
General Manager
LKQ Corporation Inc.
12.2014 - Current
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