Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Carvalho

Benicia,CA

Summary

Outgoing and organized with experience handling a busy front desk and clerical/administrative responsibilities at the same time. Strong ability to support customers with simple and complex needs while maintaining a positive environment. An individual interested in the automotive industry and an enthusiastic advocate of connecting customers with a great experience.

Overview

5
5
years of professional experience

Work History

Senior Lifeguard

City Of Benicia
10.2022 - 09.2023
  • Collaborated with department managers to develop cohesive strategies for overall facility success.
  • Boosted customer satisfaction through timely resolution of complaints and proactive improvements to facility conditions.
  • Scheduled, coordinated and conducted in-service training for 10-30 lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
  • Acted as front desk receptionist, greeted customers.
  • Answered phone calls to resolve complaints, answer questions, and schedule swim lessons and parties.

Lifeguard

City Of Benicia
06.2021 - 10.2022
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Recorded daily activity logs and incident reports for tracking purposes.
  • Shared tips with patrons on swimming techniques and strength training.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
  • Inspected pools and pools areas for adherence to safety protocols.

Swim Instructor/Lifeguard

Southampton Swim Club
06.2018 - 09.2021
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Promoted safe and inclusive environment for club clients and members.
  • Provided one-on-one and group instruction for students requiring additional assistance in mastering specific skills or techniques.
  • Utilized effective record-keeping system for tracking customer information.
  • Assisted with the planning and execution of special events like swim meets, fundraisers, and end-of-season parties to foster community engagement.

Education

Associates For Transfer - Ethical Philosophy For Law

Diablo Valley Community College
321 Golf Club Rd, Pleasant Hill, CA 94523
05.2025

Lifeguarding With CPR/AED For Professional Rescuer -

Red Cross
James Lemos Swim Center
06.2023

High School Diploma -

Benicia High School
1101 Military W, Benicia, CA 94510
06.2022

Skills

  • Issue and Complaint Resolution
  • Sound Judgment and Skill Under Pressure
  • Reporting and Data Entry
  • Teamwork and Collaboration
  • Critical Thinking
  • CPR Certified
  • Scheduling Coordination
  • Organization and Time Management
  • Excellent Communication
  • Customer Service and Faculty Coordination
  • Punctual and Reliable

Timeline

Senior Lifeguard

City Of Benicia
10.2022 - 09.2023

Lifeguard

City Of Benicia
06.2021 - 10.2022

Swim Instructor/Lifeguard

Southampton Swim Club
06.2018 - 09.2021

Associates For Transfer - Ethical Philosophy For Law

Diablo Valley Community College

Lifeguarding With CPR/AED For Professional Rescuer -

Red Cross

High School Diploma -

Benicia High School

Similar Profiles

CREATE PROFILE
Patrick Carvalho