Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Organizations
Languages
Timeline
Generic

Patrick Christie

Denton,TX

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Leader

Whataburger
05.2023 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

File Clerk

Central Texas Neurology Consultants
01.2016 - Current
  • Made working medical record system that streamlined finding and managing files
  • Updating files and disposing of outdated files
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Maintained physical and computer-based filing systems.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Created, implemented and monitored filing systems for easy retrieval of records.

Assistant General Manager

TacoBell
01.2023 - 05.2023


  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Managed budget implementations, employee evaluations, and contract details.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers to assist lower-level employees and maintain excellent customer service.

Cashier and Food Service Worker

P. Terrys's
01.2021 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Upsold additional products and services to customers, increasing revenue.

Cashier and Food service worker

Tacobell
05.2020 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

BBA - Human Resource Management

University Of North Texas
Denton, TX
12.2025

High School Diploma -

Weiss High School
Pflugerville, TX
06.2022

Skills

  • Coaching
  • Technical Support
  • Employee Evaluation
  • Shift Scheduling
  • Team Supervision
  • Mentoring
  • Quality Improvement
  • Cash Handling
  • Complaint Resolution
  • Teamwork and Collaboration
  • Performance Evaluations
  • Onboarding and Orientation
  • People Management
  • Client Service
  • Knowledgeable in Adobe
  • Knowledgeable in Microsoft
  • Worked with HIPPA to follow medical legal guidelines
  • CPR Trained

Certification

  • Licensed Servesafe Manager - 2022-2027


Awards

Employee of the month- Whataburger

Employee of the month- Tacobell 

AP Scholar Award- Junior and Senior year of high school  

Organizations

  • Member of Phi Alpha Delta Legal fraternity
  • Marketing team with Mean Green Racing
  • Past Captain of Weiss High School Color Guard
  • Past Section Leader of Weiss High School Band

Languages

French
Limited Working

Timeline

Team Leader

Whataburger
05.2023 - Current

Assistant General Manager

TacoBell
01.2023 - 05.2023

Cashier and Food Service Worker

P. Terrys's
01.2021 - 05.2021

Cashier and Food service worker

Tacobell
05.2020 - 04.2021

File Clerk

Central Texas Neurology Consultants
01.2016 - Current

BBA - Human Resource Management

University Of North Texas

High School Diploma -

Weiss High School

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