Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
48
48
years of professional experience
Work History
Owner/President
OCL Enterprises, LLC
Anchorage, AK
08.2007 - 12.2022
Managed daily operations of business, including hiring and training staff.
Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Maintained relationships with existing clients by providing superior customer service.
Implemented quality assurance processes to ensure product excellence.
Reviewed legal documents related to business operations.
Developed policies and procedures for the organization.
Set pricing structures according to market analytics and emerging trends.
Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
President/Owner
Bell Plumbing and Heating, Inc.
Anchorage, AK
09.1977 - 07.2006
Developed policies, procedures, and short-term and long-term goals for the organization.
Collaborated with staff members to ensure operational efficiency of the organization.
Created a marketing plan to increase awareness of the organization's activities in the community.
Provided leadership and guidance on budgeting decisions to maximize resources available.
Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
Resolved conflicts between staff members by listening attentively and providing constructive feedback.
Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
Determined performance goals and offered tactics for achieving milestones.
Integrated marketing and sales strategies with business development and operational leadership plans.
Analyzed financial statements and forecasts to improve programs, performance and policies.
Developed and executed strategic business plan to attain assigned metrics.
Enhanced employee engagement and productivity through leadership development programs.
Oversaw development and implementation of corporate policies and procedures.
Led strategic planning and execution to drive company growth and profitability.
Hired, trained, and mentored staff members to maximize productivity.
Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Drove revenue by cultivating successful client relations.
Developed long-range plans for business growth, resulting in increase in annual sales.
Managed daily operations of business, including hiring and training staff.
Created marketing campaigns to attract new customers.
Oversaw budgeting and financial management.
Implemented quality assurance processes to ensure product excellence.
Organized events such as trade shows and conferences.
Reviewed legal documents related to business operations.
Developed policies and procedures for the organization.
Provided direction and guidance to employees.
Conducted performance reviews for employees on a regular basis.
Set pricing structures according to market analytics and emerging trends.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Developed and implemented successful sales strategies to meet business goals.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Owner/President
Mid Valley Mobile Home Services, Inc.
Los Lunal, NM
10.1974 - 08.1977
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Oversaw budgeting and financial management.
Implemented quality assurance processes to ensure product excellence.
Developed policies and procedures for the organization.
Provided direction and guidance to employees.
Set pricing structures according to market analytics and emerging trends.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Developed policies, procedures, and short-term and long-term goals for the organization.
Represented the organization at community events and public forums to promote its mission.
Provided leadership and guidance on budgeting decisions to maximize resources available.
Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
Initiated projects aimed at improving customer service standards across departments.
Directed company-wide budgeting, financial planning, and analysis processes.
Hired, trained, and mentored staff members to maximize productivity.