Summary
Overview
Work History
Education
Skills
Certification
Operations Manager at Athletes Untapped
Timeline
Generic

Patrick Cloran

Broomall,PA

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over brief experience in Sales. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Growth Manager

VeryApt
09.2022 - Current
  • Increased revenue substantially, developing strategic partnerships and negotiating favorable contract terms. Accounted for $798k of company's $1.1M in revenue for 2023, $393k of company's current $465k in revenue for 2024.
  • Reduced churn rate with proactive communication and tailored engagement initiatives. Renewed accounts at a 85% rate in 2023-24; past renewal rate was a sub-50%.
  • Drove sales growth by refining lead generation tactics and nurturing long-term client relationships. Responsible for handling all accounts at VeryApt and resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Cultivated a strong company culture, offering ongoing training opportunities and promoting from within whenever possible. Accelerated company growth by identifying and implementing innovative marketing strategies.
  • Conduct 100+ prospecting calls, 15+ sales demos, 200+ email responses weekly. Very organized in this aspect of the business when taking on multiple facets of a business. Manage revenue models, process flows, operations support and customer engagement strategies.

Agent Success Specialist

Closepin
10.2021 - 09.2022
  • Executed & created daily schedule for the team, led daily huddle meetings, helped solve problems that arise.
  • Expanded customer base through effective networking, cold calling, and relationship-building strategies. Conducted weekly Lender Success calls with our clients (mortgage lenders).
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
  • Conducted 50+ outbound calls throughout the day (onboarding agents, verify wire instructions, assisting agents with other issues).

Education

Bachelor of Science - Business Management

West Chester University of Pennsylvania
West Chester, PA
05.2021

Skills

    • New Business Development
    • Customer Acquisition
    • Customer Service
    • Operations Management
      • Account Management
      • Continuous Improvement
      • Goal Setting
      • Overachieving & Competitive

Certification

SIE Licensed

Certified Clinical Nutritionist

Certified Personal Fitness Trainer

Certified PIAA Basketball Referee

Operations Manager at Athletes Untapped

  • Startup Company founded in 2023.
  • Currently working on my free-time to help grow & enhance the business through the start-up stage.
  • Handle support requests, explore marketing tactics, and help facilitate the business' day-to-day operations.

Timeline

Growth Manager

VeryApt
09.2022 - Current

Agent Success Specialist

Closepin
10.2021 - 09.2022

Bachelor of Science - Business Management

West Chester University of Pennsylvania

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Patrick Cloran