Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Coleman

Tiverton,RI

Summary

Dynamic Appliance Installer and Trip Estimator at Yale Appliance, skilled in appliance installation and customer service. Proven ability to ensure safety compliance and optimize performance through effective problem-solving and technical maintenance. Recognized for maintaining high customer satisfaction and collaborating with teams to achieve project goals efficiently.

Overview

11
11
years of professional experience

Work History

Appliance Installer/Trip Estimator

Yale Appliance
Norton , MA
07.2019 - Current
  • Maintain accurate records of services provided and materials used during installations.
  • Follow all safety protocols while working with hazardous tools or equipment.
  • Ensure customer satisfaction by providing courteous service throughout the process.
  • Attend training sessions or seminars to stay updated on changes in regulations or procedures.
  • Perform necessary adjustments for proper operation of the appliance.
  • Ensure all work areas are clean, safe, and hazard-free at all times.
  • Comply with local building codes when performing installations or repairs.
  • Handle customer inquiries promptly and professionally over phone or email.
  • Conduct periodic maintenance checkups on installed units to ensure optimal performance.
  • Communicate regularly with supervisors regarding progress of assigned tasks.
  • Inspect products for any visible defects or damages prior to installation.
  • Provide customers with detailed instructions on how to operate the appliance.
  • Verify that wiring connections are secure and in compliance with safety standards.
  • Collaborate effectively with team members in order to complete projects efficiently.
  • Tested appliance operation following installation to make adjustments for optimal performance.
  • Instructed customers on how to properly operate, care for and configure appliances.
  • Conducts site visits when necessary to gain better understanding of scope of work prior to submitting an estimate.

Carpet Cleaning Technician

ServiceMaster
Easton, MA
01.2014 - 03.2019
  • Assisted in setting up hoses, tanks and power cords at job sites.
  • Vacuumed carpets to remove dirt and debris prior to deep cleaning.
  • Monitored inventory levels of supplies needed for each job site visit.
  • Ensured all tools were properly maintained according to manufacturer instructions.
  • Communicated effectively with clients regarding scheduled appointments or changes in service plans.
  • Used a variety of professional grade carpet cleaners, shampoos, conditioners, and deodorizers.
  • Kept records of services performed including types of services provided, dates serviced.
  • Checked for colorfastness on fabrics by testing a small hidden area prior to cleaning process.
  • Reported any damages found during the service call back to office staff.
  • Dried carpets using air movers and fans after the cleaning process was completed.
  • Utilized special spotting agents and equipment to treat tough spots or stains in carpets.

Education

Littleton High School

Skills

  • Appliance installation
  • Safety compliance
  • Customer service
  • Site assessment
  • Technical maintenance
  • Problem solving
  • Team collaboration
  • Effective communication
  • Lifting techniques
  • Power tools operation
  • Hand tools proficiency
  • Basic carpentry

Timeline

Appliance Installer/Trip Estimator

Yale Appliance
07.2019 - Current

Carpet Cleaning Technician

ServiceMaster
01.2014 - 03.2019

Littleton High School

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