Patrick Cook
Houma,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Mobility Specialist
Hertz Car Rental
08.2023 - Current
- Maintained accurate records of all client interactions, including product recommendations, purchase history, and support requests.
- Enhanced customer satisfaction by addressing and resolving mobility-related issues promptly and efficiently.
- Developed custom-tailored solutions that increased employee productivity while minimizing costs associated with enterprise mobility initiatives.
- Conducted comprehensive needs assessments to identify optimal mobility solutions tailored to client requirements.
- Negotiated contracts with vendors to procure the best deals on mobile devices and accessories for clients.
- Generated detailed reports on client usage patterns and device performance metrics to inform future decision-making processes.
- Provided exceptional customer support, maintaining a high level of expertise on all mobile devices and technologies.
- Managed inventory of mobile devices, accessories, and parts to ensure timely availability for customers'' needs.
- Evaluated vendor proposals to determine which products would provide the most value for clients based on features, pricing, and compatibility factors.
Kitchen Manager
531 Liberty
02.2019 - 08.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Sous Chef
Milano's Cafe
11.2017 - 01.2019
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Mentored kitchen staff to prepare each for demanding roles.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
Kitchen Manager
The Duke
03.2015 - 12.2017
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Education
High School Diploma -
H.L. Bourgeois
Gray, LA05.2011
Skills
- Customer Support
- Transportation Planning
- Software Updates
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Problem Resolution
- Customer Relations
- Computer Proficiency
- Complaint Handling
Timeline
Mobility Specialist
Hertz Car Rental
08.2023 - Current
Kitchen Manager
531 Liberty
02.2019 - 08.2023
Sous Chef
Milano's Cafe
11.2017 - 01.2019
Kitchen Manager
The Duke
03.2015 - 12.2017
High School Diploma -
H.L. Bourgeois
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