Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Patrick Creasman Jr

Patrick Creasman Jr

Longwood,FL

Summary

Proven to enhance operational efficiency and customer satisfaction, my tenure at Ortho Motion showcased my adeptness in file organization and customer engagement. Leveraging strong verbal communication and professionalism, I significantly contributed to data-driven decisions and streamlined office procedures, ensuring a positive impact on both team dynamics and client relations.

Overview

8
8
years of professional experience

Work History

Office Worker

Ortho Motion
11.2022 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased office efficiency by organizing and maintaining a well-structured filing system.
  • Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
  • Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
  • Maintained digital and physical files for projects, business records and customer accounts.
  • Ordered and restocked office supplies to keep staff efficient and on-task.
  • Improved customer satisfaction by addressing inquiries promptly and professionally.
  • Executed record filing system to improve document organization and management.
  • Received, sorted and distributed incoming mail to staff members and coordinated outgoing parcels.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Office Assistant

3 Cord Solutions
12.2020 - 11.2022
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail and phone calls.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Expedited document processing with accurate data entry and timely filing.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.

Customer Service Representative

Big Lots
01.2019 - 12.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Enhanced shopping experience, provided product information and location assistance.

Housekeeping Cleaner

Amandas Cleaning Service
01.2018 - 04.2019
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Floor Associate

Zumiez Retail
04.2016 - 12.2017
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.

Education

High School Diploma -

Lake Mary High School
Lake Mary, FL
05.2015

High School Diploma -

Lyman High School
Longwood, FL
2013

Skills

  • Verbal Communication
  • File Organization
  • Professionalism and Etiquette
  • Scheduling and Planning
  • POS System proficiency
  • Stocking shelves
  • Reliability and punctuality
  • Customer Engagement
  • Teamwork and Collaboration
  • Customer Service
  • Shelf organizing
  • Assisting customers
  • Product stocking
  • Retail Sales
  • Grocery bagging skills
  • Cashier experience
  • Accurate Cash Handling
  • Loading and unloading procedures
  • Returning carts
  • Store maintenance
  • Operating pallet jacks
  • Workplace Safety
  • Patience and Empathy
  • Price Tagging
  • Unloading Deliveries
  • Placing orders
  • Opening and closing procedures
  • Fixing displays
  • Customer Service-Oriented
  • Attention to Detail
  • Escorting customers
  • Maintaining displays

Timeline

Office Worker

Ortho Motion
11.2022 - Current

Office Assistant

3 Cord Solutions
12.2020 - 11.2022

Customer Service Representative

Big Lots
01.2019 - 12.2020

Housekeeping Cleaner

Amandas Cleaning Service
01.2018 - 04.2019

Floor Associate

Zumiez Retail
04.2016 - 12.2017

High School Diploma -

Lake Mary High School

High School Diploma -

Lyman High School

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Patrick Creasman Jr