Patrick Cunningham
Pittsburgh,PA
Summary
With over 20 years of total experience in the restaurant industry, including 12 at the managerial level, I am a result-oriented and professional individual with a natural ability to motivate and inspire others. My adaptive management approach is rooted in valuable lessons learned from diverse experiences. By fostering a strong work culture based on mutual respect and collaborative effort, I consistently drive sustained profitability. As a problem-solving specialist, I am highly motivated by career advancement and the opportunity to make a meaningful impact.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Mero Restaurant Group
09.2021 - Current
- Managed the development and implementation of new standards of practice for multiple concepts within a singular restaurant group
- Utilized data-driven strategies to optimize profit/loss targets through precise ordering, maximizing labor cost and minimizing food waste
- Developed personalized relationships with vendors to ensure quality and timely delivery, enhancing profitability
- Conducted end of month audits of vendor pricing to streamline inventory management and ensure accurate numbers
- Proficient experience with Aloha, Toast, and Micros POS systems
- Created task management systems by utilizing technology to comply with current food safety and health department guidelines.
- Cultivate strong company culture and team dynamics through effective hiring, hands on training, and conflict resolution, resulting in improved staff retention and performance
- Resolve unforeseen issues promptly, ensuring smooth operations
- Oversaw an average of 50 staff members
Bar Manager/General Manager
Lot 17
02.2012 - 09.2021
- Advanced from bartender to general manager, enhancing customer experience and operational efficiency
- Maintained a welcoming atmosphere through attentive service and quality food and beverage offerings
- Optimized inventory by strategically purchasing beer and liquor products, reducing waste
- Led training for front of house staff, improving service quality and team performance
- Collaborated with Head Chef on menu updates and staffing, boosting customer satisfaction and profitability
- Was in charge of a staff of 20 employees.
Lead Line Cook
Tessaro's
05.2009 - 03.2012
- Led kitchen team to prepare dishes efficiently, enhancing customer satisfaction and reducing wait times
- Collaborated with kitchen staff to maintain high standards in a fast-paced environment, ensuring quality
- Prepared the line to ensure success for lunch and evening services by taking inventory of what items needed restocking
- Served well over 200 diners per day
Education
Some College (No Degree) - History And Political Science
University of Kentucky
Lexington, KYSome College (No Degree) - Pre-Law
Duquesne University
Pittsburgh, PASkills
- Leadership
- Budgeting and Cost Control
- Analyzing Data
- Customer Service
- Problem Solving
- Adaptability
- Verbal and Written Communication
- Inventory Management
Certification
Serve Safe Manager Certification
Timeline
General Manager of Operations
Mero Restaurant Group
09.2021 - Current
Bar Manager/General Manager
Lot 17
02.2012 - 09.2021
Lead Line Cook
Tessaro's
05.2009 - 03.2012
Some College (No Degree) - History And Political Science
University of Kentucky
Some College (No Degree) - Pre-Law
Duquesne University
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