Patrick Davey

Building Pergolas from scratch with materials provided by StructureX , including electric, chalking, grouting, plumbing, and LEDS

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
• Consulted with customers to assess needs and propose optimal solutions.
• Adapted quickly to changing demands or unforeseen challenges within a project's scope without compromising results.
• Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
• Collaborated closely with clients to better understand entire project scope.
• Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
• Streamlined processes and implemented organizational systems to increase efficiency and productivity.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Running the store as manager 2 days a week
• Responsible for fielding phone calls from clients in regard to inventory and availability
• Communicating with Napa associates and our partners at GPC for part transportation,inventory maintenance, quality assurance and customer satisfaction
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Delivered parts to customers and local business
• Recommended complementary purchases to customers, increasing revenue.
• Preparing auto part products for shipping.