Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
StoreManager

Patrick Davidson

Connect: Linkedin.com/in/patrickdavidson Belmont,NC

Summary

Over 20 years of store, regional and corporate management experience. Expertise in store management, operational initiatives and safety/risk management. I’m a performance driven executive with vast experience leading profit-generating operations through innovative merchandising across the retail industry with an uncompromising commitment to quality and excellent customer service. Outstanding leader with a firm, but fair attitude and a reputation for honesty, loyalty, and integrity.

Overview

13
13
years of professional experience

Work History

Store Manager

Belk
Pineville, NC
07.2021 - Current
  • Responsible for leading, innovating and inspiring multi-unit teams to exceed overall store sales, profit, omni channel and service goals
  • Held full accountability for sales, operations, profit, executive talent development/acquisition, special events, cause marketing, store presentation and service standards
  • 19th Largest Door In The Company - 40m Annual Volume. 160,000 square foot dual level store with 120 employees
  • Pilot store for all new to market merchandise strategies and technology implementation.

Store Manager

Belk
Gastonia, NC
07.2019 - 07.2021
  • Relocated to NC and quickly turned around a 110,000 square foot store in Gastonia that was down -12%LY course corrected by 10 basis points to pick up six rankings for the year. Finished ranked #4 in region vs. #10 (Region comprised of 12 stores)
  • Recruited a team of selling and service focused executives and reduced turnover from 44% to 17% year vs. year. Also built a bench for future advancements and promoted two executives to larger assignments within the first eighteen months
  • Through Covid was able to shift store focus to Omni cannel & BOPIS in order to maintain profitability and drove $500K pick up #3 increase in the region
  • Implemented and maintained high customer service standards improving the service score from 55% to 76% ranked #2 in the region
  • 20 Million Annual Volume duel level location with 110,000 square feet and 100 employees

Store Manager

Macy’s
Fresno, CA
04.2016 - 06.2019


  • 60 Million Dollar Annual Volume Location with oversight of one duel building location, one free standing men's/kid's/Backstage building, one free standing furniture gallery and one free standing MAC cosmetic store. 300,000 total square feet with over 300 employee's and 25 salaried executives
  • 4th highest profitable store in the NorthWest Region for Macy's and earned #1 scorecard in region 2018
  • Lead store to support Give Back initiatives to local community charities & non profits through community grants. Recognized with award for #1 Give Back location in all of Macy's 2019
  • Grew district and regional talent bench, promoted two ASM's ands one furniture gallery manager into 1st assignment store manger roles
  • Reduced shrink from 4.9% to 3.2% of sales - improved from 11th to 4th in the district
  • Significantly improved morale - increased employee satisfaction scores 16 points from 64% to 80%
  • Improved operational audit scores from 70% to 89% by focusing on total store alignment
  • Received the Macy's Exceptional Leadership Award (MM6) two years in a row, chosen to participate in SLDP 2017 and the Leadership Institute 2018

Store Manager

Macy’s
Newark, CA
04.2015 - 04.2016
  • 32 Million Dollar Annual Volume Location with oversight of one duel level location, 125,000 total square feet with 110 employee's
  • 2nd assignment location, chosen to turn around location because of poor operational standards
  • Quickly identified key operational deficiencies such as hard to hire location, low retention rates and a hard shopped store environment
  • Implemented operational best practices, recruited an executive team through adoption of external recruitment and piloted the first outside holiday hiring bus system in the company
  • Drove the overall performance scorecard from 58% (lowest in the district) to 86% ranking #3 in the region within six months
  • Piloted & Opened the first “At your service” location for Macy’s - tested and refined all operational best practices that would later scale to total company
  • Received the Macy's Exceptional Leadership Award (MM6) that year and participated in the SLDP leadership program

Store Manager

Macy’s
Redding, CA
07.2013 - 04.2015
  • 20 Million Dollar Annual Volume Location with oversight of one duel level location, 100,000 total square feet with over 100 employee's
  • Drove sales by driving a customer centric selling culture through My Macy's initiatives, leveraged regional partnerships to differentiate localization strategies to drive comp year over year growth in remote location
  • Consistently ranked in the top tier for customer loyalty and credit applications, went from second from last to top 3 performance
  • Drove the overall performance scorecard from 72% to 89% - improved from 8th to 2nd in the district (12 stores)
  • Received the Macy's Exceptional Leadership Award (MM6) 2014

Assistant Store Manager

Macy’s
Pleasanton, CA
05.2011 - 06.2013
  • Macy’s Pleasanton was the 3rd largest volume door in the Northwest Region (Union Square #1 & Valley Fair #2) I held total responsibility for the three level Men’s, Home & Children's building -$17 Million Annual Volume - 100,000 square feet and 90 employee's
  • Ensured Executive team adhered to Black Box reporting process to drive operational excellence
  • Held sales managers accountable for conducting weekly coaching sessions with their teams
  • Utilized review process as a tool for executive talent development, promotion and advancement
  • Chosen to participate in the Macy's Leadership Institute program

District Merchant

Macy’s
San Francisco, CA
04.2009 - 05.2011
  • Bay Area South District 14 Stores - Home Department - Promoted to oversee all home FOB's in district in alignment with regional planing division
  • Oversight of over 120m in volume and a team of 150+ employee's
  • Had to effectively communicate and be a direct liaison for Corporate, Vendor Merchants and Store Managers
  • Strategize with planners in order to maintain the correct stock levels and My Macy's initiatives, organize trainings and coordinate product knowledge seminars in order to increase sell through and profitability
  • Received the #1 District Merchant/Planner Scorecard in Bay Area South 2010 & Recognized with the Exceptional Leadership Award (MM6)

Education

Associates Degree - Business Administration

California State University - Fresno
Fresno, CA

Skills

  • Operations/Project Management
  • Resource Management
  • Safety/Risk Management
  • Budgeting and Administration
  • Partnerships and Communications
  • Exception Reporting
  • Diversity and Inclusion Strategy

Accomplishments

6 Time Recipient Of The Macy's Exceptional Leadership Award

SLDP (Store Leadership And Development Program) 3 time participant

Store Manager Of The Year -MIC Give Back NWR

Certificate Of Appreciation-Fresno Chamber Of Commerce

Certificate Of Recognition From City Of Fresno

Participated (2yrs) In Macy’s Leadership Institute Training Program

Timeline

Store Manager

Belk
07.2021 - Current

Store Manager

Belk
07.2019 - 07.2021

Store Manager

Macy’s
04.2016 - 06.2019

Store Manager

Macy’s
04.2015 - 04.2016

Store Manager

Macy’s
07.2013 - 04.2015

Assistant Store Manager

Macy’s
05.2011 - 06.2013

District Merchant

Macy’s
04.2009 - 05.2011

Associates Degree - Business Administration

California State University - Fresno
Patrick Davidson