Patrick Davidson
Connect: Linkedin.com/in/patrickdavidson Belmont,NC
Summary
Over 20 years of store, regional and corporate management experience. Expertise in store management, operational initiatives and safety/risk management. I’m a performance driven executive with vast experience leading profit-generating operations through innovative merchandising across the retail industry with an uncompromising commitment to quality and excellent customer service. Outstanding leader with a firm, but fair attitude and a reputation for honesty, loyalty, and integrity.
Overview
13
13
years of professional experience
Work History
Store Manager
Belk
Pineville, NC
07.2021 - Current
- Responsible for leading, innovating and inspiring multi-unit teams to exceed overall store sales, profit, omni channel and service goals
- Held full accountability for sales, operations, profit, executive talent development/acquisition, special events, cause marketing, store presentation and service standards
- 19th Largest Door In The Company - 40m Annual Volume. 160,000 square foot dual level store with 120 employees
- Pilot store for all new to market merchandise strategies and technology implementation.
Store Manager
Belk
Gastonia, NC
07.2019 - 07.2021
- Relocated to NC and quickly turned around a 110,000 square foot store in Gastonia that was down -12%LY course corrected by 10 basis points to pick up six rankings for the year. Finished ranked #4 in region vs. #10 (Region comprised of 12 stores)
- Recruited a team of selling and service focused executives and reduced turnover from 44% to 17% year vs. year. Also built a bench for future advancements and promoted two executives to larger assignments within the first eighteen months
- Through Covid was able to shift store focus to Omni cannel & BOPIS in order to maintain profitability and drove $500K pick up #3 increase in the region
- Implemented and maintained high customer service standards improving the service score from 55% to 76% ranked #2 in the region
- 20 Million Annual Volume duel level location with 110,000 square feet and 100 employees
Store Manager
Macy’s
Fresno, CA
04.2016 - 06.2019
- 60 Million Dollar Annual Volume Location with oversight of one duel building location, one free standing men's/kid's/Backstage building, one free standing furniture gallery and one free standing MAC cosmetic store. 300,000 total square feet with over 300 employee's and 25 salaried executives
- 4th highest profitable store in the NorthWest Region for Macy's and earned #1 scorecard in region 2018
- Lead store to support Give Back initiatives to local community charities & non profits through community grants. Recognized with award for #1 Give Back location in all of Macy's 2019
- Grew district and regional talent bench, promoted two ASM's ands one furniture gallery manager into 1st assignment store manger roles
- Reduced shrink from 4.9% to 3.2% of sales - improved from 11th to 4th in the district
- Significantly improved morale - increased employee satisfaction scores 16 points from 64% to 80%
- Improved operational audit scores from 70% to 89% by focusing on total store alignment
- Received the Macy's Exceptional Leadership Award (MM6) two years in a row, chosen to participate in SLDP 2017 and the Leadership Institute 2018
Store Manager
Macy’s
Newark, CA
04.2015 - 04.2016
- 32 Million Dollar Annual Volume Location with oversight of one duel level location, 125,000 total square feet with 110 employee's
- 2nd assignment location, chosen to turn around location because of poor operational standards
- Quickly identified key operational deficiencies such as hard to hire location, low retention rates and a hard shopped store environment
- Implemented operational best practices, recruited an executive team through adoption of external recruitment and piloted the first outside holiday hiring bus system in the company
- Drove the overall performance scorecard from 58% (lowest in the district) to 86% ranking #3 in the region within six months
- Piloted & Opened the first “At your service” location for Macy’s - tested and refined all operational best practices that would later scale to total company
- Received the Macy's Exceptional Leadership Award (MM6) that year and participated in the SLDP leadership program
Store Manager
Macy’s
Redding, CA
07.2013 - 04.2015
- 20 Million Dollar Annual Volume Location with oversight of one duel level location, 100,000 total square feet with over 100 employee's
- Drove sales by driving a customer centric selling culture through My Macy's initiatives, leveraged regional partnerships to differentiate localization strategies to drive comp year over year growth in remote location
- Consistently ranked in the top tier for customer loyalty and credit applications, went from second from last to top 3 performance
- Drove the overall performance scorecard from 72% to 89% - improved from 8th to 2nd in the district (12 stores)
- Received the Macy's Exceptional Leadership Award (MM6) 2014
Assistant Store Manager
Macy’s
Pleasanton, CA
05.2011 - 06.2013
- Macy’s Pleasanton was the 3rd largest volume door in the Northwest Region (Union Square #1 & Valley Fair #2) I held total responsibility for the three level Men’s, Home & Children's building -$17 Million Annual Volume - 100,000 square feet and 90 employee's
- Ensured Executive team adhered to Black Box reporting process to drive operational excellence
- Held sales managers accountable for conducting weekly coaching sessions with their teams
- Utilized review process as a tool for executive talent development, promotion and advancement
- Chosen to participate in the Macy's Leadership Institute program
District Merchant
Macy’s
San Francisco, CA
04.2009 - 05.2011
- Bay Area South District 14 Stores - Home Department - Promoted to oversee all home FOB's in district in alignment with regional planing division
- Oversight of over 120m in volume and a team of 150+ employee's
- Had to effectively communicate and be a direct liaison for Corporate, Vendor Merchants and Store Managers
- Strategize with planners in order to maintain the correct stock levels and My Macy's initiatives, organize trainings and coordinate product knowledge seminars in order to increase sell through and profitability
- Received the #1 District Merchant/Planner Scorecard in Bay Area South 2010 & Recognized with the Exceptional Leadership Award (MM6)
Education
Associates Degree - Business Administration
California State University - Fresno
Fresno, CASkills
- Operations/Project Management
- Resource Management
- Safety/Risk Management
- Budgeting and Administration
- Partnerships and Communications
- Exception Reporting
- Diversity and Inclusion Strategy
Accomplishments
6 Time Recipient Of The Macy's Exceptional Leadership Award
SLDP (Store Leadership And Development Program) 3 time participant
Store Manager Of The Year -MIC Give Back NWR
Certificate Of Appreciation-Fresno Chamber Of Commerce
Certificate Of Recognition From City Of Fresno
Participated (2yrs) In Macy’s Leadership Institute Training Program
Timeline
Store Manager
Belk
07.2021 - Current
Store Manager
Belk
07.2019 - 07.2021
Store Manager
Macy’s
04.2016 - 06.2019
Store Manager
Macy’s
04.2015 - 04.2016
Store Manager
Macy’s
07.2013 - 04.2015
Assistant Store Manager
Macy’s
05.2011 - 06.2013
District Merchant
Macy’s
04.2009 - 05.2011
Associates Degree - Business Administration
California State University - Fresno
Similar Profiles
Joshline GreggJoshline Gregg
Sales Associate at BelkSales Associate at Belk
Gwen SwetnamGwen Swetnam
Dock Lead at BelkDock Lead at Belk
Ann YepsenAnn Yepsen
Store Manager at BelkStore Manager at Belk
Preston EvansPreston Evans
Selling Flex Associate at BelkSelling Flex Associate at Belk
Devi RaghuDevi Raghu
Senior Solution Architect at XLM Solutions LLCSenior Solution Architect at XLM Solutions LLC