Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Diwayan

Clifton,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

32
32
years of professional experience

Work History

Contact Tracer

Pueblo Of Laguna
10.2022 - Current
    • Performed record keeping by logging client information within secure contact-tracing software.
    • Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
    • Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
    • Provided educational and informational resources regarding isolation policies and quarantine measures.
    • Lent daily assessment of health screen and symptom data.
    • Notified and interviewed individuals to ascertain novel coronavirus exposure level.
    • Collaborated with local organizations to expand health services and resources.
    • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
    • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
    • Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
    • Participated in health promotion campaigns to raise awareness of health issues.
    • Skilled at working independently and collaboratively in a team environment.
    • Self-motivated, with a strong sense of personal responsibility.
    • Proven ability to learn quickly and adapt to new situations.
    • Worked well in a team setting, providing support and guidance.
    • Managed time efficiently in order to complete all tasks within deadlines.
    • Demonstrated respect, friendliness and willingness to help wherever needed.
    • Excellent communication skills, both verbal and written.
    • Passionate about learning and committed to continual improvement.
    • Strengthened communication skills through regular interactions with others.
    • Organized and detail-oriented with a strong work ethic.
    • Adaptable and proficient in learning new concepts quickly and efficiently.
    • Used critical thinking to break down problems, evaluate solutions and make decisions.
    • Worked flexible hours across night, weekend and holiday shifts.
    • Identified issues, analyzed information and provided solutions to problems.
    • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
    • Cultivated interpersonal skills by building positive relationships with others.
    • Monitored systems in operation and quickly troubleshot errors.
    • Performed troubleshooting and repaired peripheral devices such as printers, scanners and label maker.
    • Explained technical information in clear terms to non-technical individuals to promote better understanding.

Assistant Coach

Grants Cibola County Schools
05.2019 - 12.2021
    • Assisted coach in organizing practices at home and away.
    • Created and utilized training drills to improve team cohesiveness and performance.
    • Notified head coach of problems with discipline, performance and other decision-making areas.
    • Developed training and exercise programs to meet individual requirements and team play strategies.
    • Developed coaching and training plans for score development and performance enhancement.
    • Assessed player abilities and assigned positions according to individual strengths.
    • Collaborated with individual team members to devise personalized exercise plans focused on specific areas for improvement.
    • Ran drills and fitness circuits to improve athletes' coordination and skills.
    • Developed strategies for each match based on knowledge of opposing team and individual player strengths.
    • Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
    • Aided in developing athletes at varying levels from beginner to elite.
    • Kept players in good academic standing by providing support and guidance.
    • Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies.
    • Worked with with administration to stay on top of changes and concerns.
    • Worked with boosters, parents and school administrators to handle support functions.
    • Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
    • Educated and guided student-athletes through college recruiting processes.

Warehouse Lead Person

Inland Kenworth
10.2013 - 02.2017
    • Supervised 1 warehouse worker and 3 delivery drivers.
    • Maintained vehicle maintenance logs for all warehouse related delivery vehicles and equipment for reimbursement of the cost for maintaining vehicles and equipment.
    • Maintained daily inspection logs for all warehouse related delivery vehicles and equipment. (3 delivery trucks, 3outside sales trucks, 2 box trucks, 2 forklifts and 1 stand up forklift)
    • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
    • Provided information to shipping and receiving personnel regarding inventory stock.
    • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
    • Established and maintained good relations with customers, vendors and transport companies.
    • Increased productivity through cross-training and thorough training of both current employees and new hires.
    • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
    • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
    • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
    • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
    • Trained staff on material handling processes to reduce shipping times.
    • Generated warehouse shipping documents, packing lists and invoices.
    • Satisfied reporting requirements with timely and accurate logging of daily activities.
    • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
    • Compiled, sorted and filed records of product orders, business transactions and other activities.
    • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
    • Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
    • Performed periodic inventory counts to assess inventory system accuracy and integrity.
    • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
    • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
    • Processed requests and supply orders and pulled materials to successfully prepare orders.
    • Operated forklifts to fill or empty overhead spaces.
    • Collected stock location orders and printed requests to maintain inventory control.
    • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
    • Supervised employees to promote optimal productivity in job tasks and duties.
    • Identified issues with work vehicles and put in maintenance requests with shop department.
    • Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
    • Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
    • Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.
    • Sustained safety protocol by coordinating team meetings and sharing best practices to mitigate hazard opportunities.
    • Scheduled materials shipments and transportation for on-time delivery, reducing delays.
    • Examined freight to determine loading sequences.
    • Completed or assisted with difficult or skilled tasks.
    • Reviewed supplies inventory levels and purchased necessary items.
    • Checked loaded materials compared to work orders for correctness.
    • Evaluated employee performance and prepared performance appraisals.

Lead Painter/Chipping Area Supervisor

Direct Power and Water
09.2008 - 10.2013
    • Supervised 5-10 employees in paint and chipping area.
    • Member of Safety Committee. Committee met once a month to review accident reports and make recommendations on how avoid another possible accident from reoccurring.
    • Established area team schedule and planned production.
    • Kept areas clean, neat and inspection-ready to comply with product guidelines.
    • Coordinated inventory transfers with related departments by scheduling materials to be moved to and from warehouse.
    • Monitored employee work and determined benchmarks for performance indicators.
    • First Aid and CPR certified thru Company.
    • Updated skills and equipment to adapt to changing technology.
    • Learned characteristics of new materials and equipment of the painting industry.
    • Received finished materials from welding area for inspection of welds and measurements from production cut sheets.
    • Applied primer, paints, varnishes and lacquers to walls and surfaces.
    • Reviewed painting projects to verify highest quality and adherence to organization's strict guidelines.
    • Reported daily job updates to supervisors, including whether workers had completed tasks on time.
    • Delivered work orders and clear instructions to painting team to prepare for each shift.
    • Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
    • Applied primers or sealers to prepare bare wood or metal for finish coats.
    • Selected and purchased tools or finishes for surfaces to be covered.
    • Mixed and matched paint, stain or varnish with oil or thinning and drying additives to obtain desired colors and consistencies.
    • Covered surfaces with drop cloths or masking tape and paper to protect surfaces during painting.
    • Smoothed surfaces using sandpaper, scrapers or sanding machines.
    • Inspected machines and machine parts for tool effectiveness and fixed or replaced components to optimize performance.
    • Installed machine parts to specifications on lathes, shapers and grinders.
    • Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
    • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
    • Performed deburring, buffing and polishing surfaces to remove scratches and other imperfections.
    • Trained new employees on company and safety standards, providing assistance and remediation with issues.
    • Maximized shop organization and equipment lifespan by maintaining equipment.
    • Upheld all requirements for safety, performance and compliance to keep equipment operational while safeguarding all workers.
    • Reviewed pieces to assess compliance and note defects.
    • Equipped machines to meet or exceed target production output with low scrap numbers.
    • Understood and complied with plant environmental, health and safety, environmental and OSHA regulatory requirements.
    • Operated and set tools on various machines and kept machines running to required levels.

Vehicle Service Technician

City of Albuquerque Transit
09.2006 - 09.2008
    • Performed maintenance inspections, tune-ups, oil changes and other key services.
    • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
    • Completed standard inspections to assess wear and damage to vehicles.
    • Inspected vehicles for damage and recorded findings to facilitate repairs.
    • Reviewed work orders and discussed with supervisors.
    • Completed and submitted documentation associated with fueling activities.
    • Assisted with daily fuel inspections including preloading and quality control.
    • Provided accurate accounting of fuel transactions.
    • Attended to gas spills and accidents promptly and according to established guidelines.
    • Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
    • Utilized hoses, nozzles and fittings to safely fill tanks of various sizes.
    • Completed paperwork and documentation accurately and thoroughly.
    • Adhered to company safety procedures, OSHA requirements and DOT regulations.
    • Followed established safety procedures related to lifting, climbing and hazardous materials.
    • Demonstrated safe loading and unloading of fuels onto trucks.
    • Performed visual inspections of vehicles and reported damage and issues.
    • Maintained clean and organized yard and warehouse.
    • Supported lead mechanic by completing routine repair work, changing tires and replacing batteries.
    • Physically performed painting, loading/unloading, pressure washing and errands.
    • Assisted mechanics with overhaul and repair of transmissions and engines.
    • Disposed of combustibles or hazardous materials properly in approved containers.
    • Kept business entrances clean, tidy and professional in appearance.
    • Routinely inspected equipment for preventive and emergency maintenance needs.
    • Followed instructions regarding duties and assignments for facility and machinery maintenance.
    • Safeguarded equipment and components against defect and corrosion by applying protective materials.
    • Lifted and moved tools, equipment, new items and parts into place.
    • Adjusted, connected or disconnected wiring and other parts using hand or power tools.
    • Pulled parts, recorded inventory information and prepared tools for jobs.
    • Held or supplied tools, parts and supplies for other workers.
    • Cleaned or lubricated machinery, equipment and other objects using power tools and cleaning equipment.
    • Disassembled broken or defective equipment to facilitate repair.
    • Tended and observed equipment and machinery to verify functional and safe operation.

Table Games Floor Supervisor

Acoma Business Enterprises
12.2002 - 09.2005
  • Supervised 6-15 dealers per shift.
  • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
  • Kept all games in compliance with casino and gaming standards.
  • Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
  • Observed tables closely to spot errors and irregularities.
  • Coached employees on procedures, compliance requirements and performance strategies.
  • Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
  • Established and maintained banks and table limits for each game.
  • Managed overall operation of casino table games in assigned pits in accordance with applicable state regulations, company policies and internal controls.
  • Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards and notified security staff promptly.
  • Supported confidentiality of casino trade secrets and proprietary information and directed business processes, customer lists and marketing plans.
  • Responded to emergency situation to provide fire protection and first-aid assistance.
  • Determined appropriate number of gaming tables to open each day and scheduled staff accordingly.
  • Established and enforced banks and table limits for each game type.
  • Evaluated workers' performance to write performance reviews.
  • Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
  • Maximized customer satisfaction by controlling dealer actions and promoting consistent gaming environments.
  • Notified security department of identified or suspected illegal play activities and player behaviors.
  • Answered patron questions about gaming machine functionality and explained how to properly use devices.
  • Moderated floor disputes to protect business assets and resolve customer service issues.
  • Monitored payment of hand-delivered jackpots to verify promptness.
  • Compiled summary sheets for gaming events to record amounts wagered and paid for each shift.
  • Smoothly oversaw efficient and accurate monetary transactions between house and customers.
  • Balanced staffing by moving dealers between games and reorganizing flow to cover each table.
  • Observed gamblers to identify marking, switching and counting cards.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Explained rules, took bets and delivered payouts to facilitate movement of games.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.

Table Games Floor Supervisor

Laguna Development Corp.
04.2000 - 12.2002
    • Supervised 6-15 dealers per shift.
    • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
    • Kept all games in compliance with casino and gaming standards.
    • Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
    • Observed tables closely to spot errors and irregularities.
    • Coached employees on procedures, compliance requirements and performance strategies.
    • Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
    • Established and maintained banks and table limits for each game.
    • Managed overall operation of casino table games in assigned pits in accordance with applicable state regulations, company policies and internal controls.
    • Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards and notified security staff promptly.
    • Supported confidentiality of casino trade secrets and proprietary information and directed business processes, customer lists and marketing plans.
    • Responded to emergency situation to provide fire protection and first-aid assistance.
    • Determined appropriate number of gaming tables to open each day and scheduled staff accordingly.
    • Established and enforced banks and table limits for each game type.
    • Evaluated workers' performance to write performance reviews.
    • Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
    • Maximized customer satisfaction by controlling dealer actions and promoting consistent gaming environments.
    • Notified security department of identified or suspected illegal play activities and player behaviors.
    • Answered patron questions about gaming machine functionality and explained how to properly use devices.
    • Moderated floor disputes to protect business assets and resolve customer service issues.
    • Monitored payment of hand-delivered jackpots to verify promptness.
    • Compiled summary sheets for gaming events to record amounts wagered and paid for each shift.
    • Smoothly oversaw efficient and accurate monetary transactions between house and customers.
    • Balanced staffing by moving dealers between games and reorganizing flow to cover each table.
    • Observed gamblers to identify marking, switching and counting cards.
    • Maintained enjoyable environment by entertaining and engaging players at tables.
    • Performed functional game duties quickly by efficiently handling money and chips.
    • Explained rules, took bets and delivered payouts to facilitate movement of games.
    • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
    • Calmed down angry guests or patrons using skills in active listening and positive engagement.
    • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
    • Demonstrated self-reliance by meeting and exceeding workflow needs.
    • Demonstrated leadership by making improvements to work processes and helping to train others.
    • Provided excellent service and attention to customers when face-to-face or through phone conversations.
    • Improved operations by working with team members and customers to find workable solutions.

EMT/Fire Fighter

Pueblo of Laguna
07.1991 - 04.2000
    • Documented calls in reports detailing incident type and course of treatment.
    • Operated emergency vehicles with caution to keep patients, public and first responders safe.
    • Remained level-headed and proactive during emergency situations.
    • Demonstrated dedication to providing quality care through continued training and education.
    • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
    • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
    • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
    • Assessed emergency situations and prioritized medical care for patients.
    • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
    • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
    • Evaluated patients' medical status and monitored vital signs during transit.
    • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
    • Observed and assessed incident scenes to maintain safety of first responders.
    • Monitored patients from scene to hospital transfer while conducting in-transit care.
    • Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
    • Transported patients from accident scenes to hospitals in emergency vehicles.
    • Trained new hires by offering insight into job duties and assessing shift performance.
    • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
    • Documented patient condition and treatment to facilitate plan of care.
    • Assessed patient condition to administer first-aid treatment or advanced level life support.
    • Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
    • Evaluated patients at accident scenes to screen, assess and treat significant injuries.
    • Trained continuously to maintain required physical fitness for demanding work.
    • Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
    • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
    • Checked hoses and breathing masks after fire calls to determine proper functionality.
    • Answered emergency situations and assessed conditions to contain fires, assist victims and prevent escalation.
    • Administered emergency treatment and medical care to people injured in accidents and fires.
    • Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
    • Informed and educated local community members about fire prevention and safety.
    • Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
    • Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
    • Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
    • Communicated with other firefighters and emergency personnel to relay observations, equipment needs and other relevant information.
    • Ascended and descended ladders, stairs and ramps in smoke-filled areas.
    • Held nozzles and directed streams of fog, chemicals or water to combat fires.
    • Controlled and extinguished fires using manual and power equipment.
    • Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
    • Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
    • Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
    • Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
    • Maintained tools and fire vehicles, contributing to rapid response capability.
    • Demonstrated strong knowledge of industry equipment.
    • Kept station in peak working order by inspecting facilities, equipment and personnel.
    • Handled routine custodial maintenance of breathing, resuscitation and apparatus equipment.
    • Promptly responded to incidents and demobilized water tenders and fire engines.
    • Performed fundamental firefighter and driver duties.
    • Led and planned periodic fire safety inspections to identify unsafe conditions.
    • Organized fire caches and positioned equipment for most effective response at emergency calls, which resulted in quicker action times.
    • Kept team responsive to emergency situations through scheduled drills and training.

Education

High School Diploma -

Laguna-Acoma High School
Casa Blanca, NM

Some College (No Degree) - Sports Medicine

Fort Lewis College
Durango, CO

Some College (No Degree) - General Studies

New Mexico State University - Grants, NM
Grants, NM

No Degree -

Vehicle Extrication 1 Course

University of New Mexico - School of Medicine
Albuquerque, NM
06.1996

Vehicle Extrication 2 Course

University of New Mexico - School of Medicine
Albuquerque, NM
06.1996

Emergency Medical Technician - Intermediate

University of New Mexico - School of Medicine
Albuquerque, NM
03.1996

Life Guard Landing School

University of New Mexico - School Of Medicine
Albuquerque, NM
06.1994

Incident Command Level 1

New Mexico Department of Public Safety
Santa Fe, NM
05.1994

Firefighter 2 Course

New Mexico State Fire Academy
Socorro, NM
05.1994

Prehospital Trauma Life Support

University of New Mexico - School of Medicine
Albuquerque, NM
04.1994

Firefighter 1 Course

New Mexico State Fire Academy
Socorro, NM
09.1993

Hazardous Materials Awareness

New Mexico Department of Public Safety
Santa Fe, NM
05.1993

Hazardous Materials 1st Responder

New Mexico Department of Public Safety
Santa Fe, NM
05.1993

Hazardous Materials Operations

New Mexico Department of Public Safety
Santa Fe, NM
05.1993

Emergency Medical Technician - Basic Course

University of New Mexico - School of Medicine
Albuquerque, NM
01.1991

Skills

  • Planning and Overseeing Program
  • Behavior Standards
  • Practice Planning and Management
  • Decision Making
  • Equipment Use Monitoring
  • Critical Decision-Making Skills
  • Work Coordination
  • Attention to Detail
  • Treatment Center Communication
  • Patient Evaluations
  • Scene Assessments
  • Emergency Management
  • Reporting and Documentation
  • Quality Assurance Controls
  • Medical History Recording
  • Multi-patient Triage
  • Treatment Documentation
  • Emotional Support
  • Rapport Building
  • Police and Fire Coordination
  • Dispatcher Communication
  • Emergency Medical Team Coordination
  • Prehospital Care
  • Field Patient Assessments
  • Ambulance Transport
  • Adaptability and Flexibility
  • Patience and Tolerance
  • Telephone Etiquette
  • Data Collection
  • Computer Literacy
  • Critical Thinking
  • Effective Communication
  • Multitasking Abilities
  • Customer Service
  • Confidentiality Maintenance
  • Time Management
  • Problem Solving
  • Analytical Skills
  • Maintaining Updated Records
  • Organized and Detail-Oriented
  • Training Skills
  • Flexible Schedule
  • Reasoning Ability

Timeline

Contact Tracer

Pueblo Of Laguna
10.2022 - Current

Assistant Coach

Grants Cibola County Schools
05.2019 - 12.2021

Warehouse Lead Person

Inland Kenworth
10.2013 - 02.2017

Lead Painter/Chipping Area Supervisor

Direct Power and Water
09.2008 - 10.2013

Vehicle Service Technician

City of Albuquerque Transit
09.2006 - 09.2008

Table Games Floor Supervisor

Acoma Business Enterprises
12.2002 - 09.2005

Table Games Floor Supervisor

Laguna Development Corp.
04.2000 - 12.2002

EMT/Fire Fighter

Pueblo of Laguna
07.1991 - 04.2000

High School Diploma -

Laguna-Acoma High School

Some College (No Degree) - Sports Medicine

Fort Lewis College

Some College (No Degree) - General Studies

New Mexico State University - Grants, NM

No Degree -

Vehicle Extrication 1 Course

University of New Mexico - School of Medicine

Vehicle Extrication 2 Course

University of New Mexico - School of Medicine

Emergency Medical Technician - Intermediate

University of New Mexico - School of Medicine

Life Guard Landing School

University of New Mexico - School Of Medicine

Incident Command Level 1

New Mexico Department of Public Safety

Firefighter 2 Course

New Mexico State Fire Academy

Prehospital Trauma Life Support

University of New Mexico - School of Medicine

Firefighter 1 Course

New Mexico State Fire Academy

Hazardous Materials Awareness

New Mexico Department of Public Safety

Hazardous Materials 1st Responder

New Mexico Department of Public Safety

Hazardous Materials Operations

New Mexico Department of Public Safety

Emergency Medical Technician - Basic Course

University of New Mexico - School of Medicine

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