Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Patrick Donovan

Houston

Summary

Results-driven professional with a diverse background in investigations, account management, and supply chain sourcing. Proven ability to manage complex cases, build strong client relationships, and optimize supply chain operations. Seeking to leverage investigative skills and business acumen in a challenging role. Authorized to work in the US for any employer.

Overview

10
10
years of professional experience

Work History

Special Investigator

Texas DFPS
10.2023 - Current
  • Investigate human trafficking and missing children cases across Houston and surrounding counties.
  • Manage a high-volume caseload with a focus on rapid and effective case resolution.

Investigator

Texas DFPS
06.2023 - Current
  • Conduct investigations into child and adult abuse and neglect within Harris County.
  • Manage a caseload of 20-30 active cases, ensuring thorough and timely investigations.

Sourcing Manager

The Wright Group
12.2021 - 06.2023
  • Sourced and qualified new vitamin and chemical suppliers, ensuring consistent raw material availability.
  • Analyzed supply chain updates and provided expert consultation to quality, production, and sales teams.
  • Improved supply chain efficiency by streamlining the sourcing process.

Account Representative

The Wright Group
06.2021 - 06.2023
  • Managed key accounts for a vitamin premix corporation, fostering strong client relationships.
  • Developed and implemented problem-solving strategies to address client needs and ensure satisfaction.
  • Learned and applied large scale production process knowledge.

Investigator

US Army
02.2019 - 04.2021
  • Conducted diverse investigations, maintaining confidentiality and adhering to strict protocols.
  • Instructed law enforcement classes to new soldiers, enhancing their investigative skills.
  • Recognized with Army Achievement Medal, Army Commendation Medal, and Certificate of Achievement for exceptional performance during the COVID-19 pandemic.

Team Leader

US Army
06.2017 - 02.2019
  • Supervised and mentored up to 12 soldiers, fostering teamwork and discipline.
  • Developed and executed training and work schedules, ensuring operational readiness.
  • Awarded two Army Achievement Medals and a Good Conduct Medal for exemplary leadership.

Military Police Officer

US Army
04.2016 - 06.2017
  • Performed military police duties, including patrols, access control, and community engagement.
  • Participated in rigorous military training exercises, demonstrating adaptability and resilience.

Bank Teller

First National Bank of Louisiana
12.2014 - 03.2016
  • Processed customer transactions promptly, minimizing wait times.
  • Educated customers on use of banking website and mobile apps.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Education

Bachelor of Arts - Accounting

University of Houston- Downtown
Houston, TX
06-2026

Bachelor of Arts - Criminal Justice

Louisisana State University
Baton Rouge
05-2022

Skills

  • Evidence collection
  • Undercover operations
  • Surveillance expertise
  • Supplier relationship management
  • Logistics management
  • Global sourcing
  • Strategic sourcing
  • Mentoring
  • Coaching
  • Complaint resolution
  • Daily workflow improvement
  • Sales proficiency

Awards

  • Army Commendation Medal (April 2021)
  • Army Achievement Medal (January 2019, January 2020)
  • Army Good Conduct Medal

Timeline

Special Investigator

Texas DFPS
10.2023 - Current

Investigator

Texas DFPS
06.2023 - Current

Sourcing Manager

The Wright Group
12.2021 - 06.2023

Account Representative

The Wright Group
06.2021 - 06.2023

Investigator

US Army
02.2019 - 04.2021

Team Leader

US Army
06.2017 - 02.2019

Military Police Officer

US Army
04.2016 - 06.2017

Bank Teller

First National Bank of Louisiana
12.2014 - 03.2016

Bachelor of Arts - Accounting

University of Houston- Downtown

Bachelor of Arts - Criminal Justice

Louisisana State University

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Patrick Donovan