Patrick Duffy
Philadelphia,PA
Summary
Proactive and results-oriented professional with a track record of enhancing safety and customer satisfaction at the Philadelphia Cricket Club. Demonstrated ability to manage high-pressure situations and solve problems effectively. Skilled in first aid and CPR, with a strong emphasis on public safety and effective communication. Proven experience in improving operational efficiency and fostering positive guest experiences. Along with the skills I had developed working with the Philadelphia Phillies of working with my team of interns in an office setting I developed skills that will benefit my work efficiency in the future work place,
Overview
3
3
years of professional experience
Work History
Lifeguard
Philadelphia Cricket Club
06.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Worked as a swim instructor along with maintaining the pool area
Intern
Philadelphia Phillies
05.2024 - 06.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
Food Runner
Augies Waffle House
05.2022 - 09.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Education
BBA - Economics
Fairfield University
Fairfield, CT05-2028
High School Diploma -
William Penn Charter School
Philadelphia06-2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Public safety knowledge
- Equipment management
Timeline
Intern
Philadelphia Phillies
05.2024 - 06.2024
Lifeguard
Philadelphia Cricket Club
06.2023 - Current
Food Runner
Augies Waffle House
05.2022 - 09.2022
BBA - Economics
Fairfield University
High School Diploma -
William Penn Charter School
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