Hi, I’m
Patrick Dunning
Corona
Summary
Serviced-focused Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Theatre leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
7
years of professional experience
Work History
Regal Entertainment Group
Assistant Manager
02.2022 - 08.2024
Job overview
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created organization systems for inventory control, financial reports and schedules, to help increase operational efficiency.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in well suited candidates.
- Verified inventory counts remained within monthly tolerance levels..
- Helped develop a satisfied customer base through proactive management of team customer service strategies aligned with corporate policies.
Regal Entertainment Group
Interim Deputy General Manager
09.2021 - 02.2022
Job overview
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
- Reviewed performance results regularly to ensure the theatre was performing at top standards
- Ensured employees remained motivated and educated in all positions and policies to maximize performance.
- Controlled payroll, inventory and concession costs daily to maintain an effective working environment
- Employed best practices and management controls to provide superior service to customers.
- Enforced safety and health policies and implemented procedures to correct hazardous conditions
- Interviewed, hired and trained new staff members.
Regal Entertainment Group
Assistant Manager
06.2017 - 09.2021
Job overview
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created organization systems for inventory control, financial reports and schedules, to help increase operational efficiency.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in well suited candidates.
- Verified inventory counts remained within monthly tolerance levels..
- Helped develop a satisfied customer base through proactive management of team customer service strategies aligned with corporate policies.
Education
Santiago High School, Corona, CA
High School Diploma
05.2002
Skills
- Quality Assurance
- Problem Anticipation and Resolution
- Goal Setting
- Budget Control
- Team Leadership
- Training Management
- Customer Service Management
- Assignment Delegation
- Cost Reduction
- Policy Development and Enforcement
- Recruitment and Hiring
- Deadline Management
Timeline
Assistant Manager
Regal Entertainment Group
02.2022 - 08.2024
Interim Deputy General Manager
Regal Entertainment Group
09.2021 - 02.2022
Assistant Manager
Regal Entertainment Group
06.2017 - 09.2021
Santiago High School
High School Diploma
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