Patrick Eakin
Veteran
Copperas Cove,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work History
Exchange Safety and Security Associate
Army & Air Force Exchange Service, AAFES
Fort Hood, TX
05.2022 - 10.2022
- Conducted surveillance in retail, food, and services facilities to detect and prevent acts of pilferage or other illegal or dishonest acts
- Surveyed physical working conditions or work practices that could result in injury or illness to customers, associates, and/or damage to property
- Met and exceeded metrics for Loss Prevention associates for entire length of employment
Management Analyst/Documentation Specialist
Ethic Tech, LLC
Huntsville, AL
11.2019 - 11.2021
- Input logistical equipment data into General Fund Enterprise Business Systems (GFEBS)/300-400 lines per day
- Created daily reports within GFEBS to support management objectives
- Supported Project Manager in quality assurance checks of equipment data and other tasks as required
- Scanned building design schematics and aerial maps for equipment location and information
BICS Background Investigator
General Dynamics Information Technology
Falls Church, VA
04.2018 - 09.2019
- Background investigator for Office of Personnel Management (OPM)/National Background Investigations Bureau (NBIB) in Temple/Fort Hood/Lampasas area
- Conducted comprehensive interviews with individuals, employers, associates, references, and other knowledgeable individuals for public trust and national security cases
- Obtained records for employment, colleges, police, and court proceedings when required
- Coordinated with other background investigators to ensure accuracy and timeliness of background investigations
Operations Non-Commissioned Officer
U.S. Army
Fort Hood, TX
06.2009 - 04.2018
- Orderly Room Non-Commissioned Officer in Charge (NCOIC) for company-sized unit consisting of approx. 150-225 Soldiers for 2.5 years
- Worked directly for Company Commander and First Sergeant
- Handled daily personnel actions including payroll issues, promotions, and yearly performance reports
- Evaluated monthly unit reports for accuracy and integrity
- Responsible for 15th Brigade Support Battalion’s command group Korea Enduring Equipment Set (KEES) hand receipt valued in excess of $1,000,000 and garrison command group hand receipt
- Installation and testing of Force XXI Battle Command Brigade and Below (FBCB2)/Joint Capabilities Release (JCR) for all command team vehicles in garrison at Fort Hood and during one (1) rotation to South Korea
Technical Support Supervisor
Cox Communications
Wichita, KS
03.2006 - 08.2008
- Managed, trained, and supported team of 15-20 personnel in call center environment
- Created and produced weekly training newsletter for entire technical support department
- Used ticketing systems to manage and process support actions and requests
- Translated complex technical issues into digestible language for non-technical users
- Previous position: Technical Support Representative: Provided Tier 1 IT support to non-technical internal users through desk side support services
Education
(2nd) Associate of Applied Science Degree - Logistics and Supply Chain Management
Central Texas College
Killeen, TX 08.2021 - Current
Masters of Science Degree - Organizational Leadership
Southwestern College
Winfield, KS 01.2006 - 05.2008
Bachelor of Science Degree - Management Information Systems
Wichita State University
Wichita, KS 08.2002 - 12.2005
Associate of Applied Science Degree - Computer Science
Butler County College
El Dorado, KS 08.2000 - 05.2002
Skills
MS Office
Analytical and Critical Thinking
Meticulously detail-oriented
Documentation expertise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never confuse wisdom with luck.
Ferengi Rule of Acquisition #44
Timeline
Exchange Safety and Security Associate
Army & Air Force Exchange Service, AAFES
05.2022 - 10.2022
(2nd) Associate of Applied Science Degree - Logistics and Supply Chain Management
Central Texas College
08.2021 - Current
Management Analyst/Documentation Specialist
Ethic Tech, LLC
11.2019 - 11.2021
BICS Background Investigator
General Dynamics Information Technology
04.2018 - 09.2019
Operations Non-Commissioned Officer
U.S. Army
06.2009 - 04.2018
Technical Support Supervisor
Cox Communications
03.2006 - 08.2008
Masters of Science Degree - Organizational Leadership
Southwestern College
01.2006 - 05.2008
Bachelor of Science Degree - Management Information Systems
Wichita State University
08.2002 - 12.2005
Associate of Applied Science Degree - Computer Science
Butler County College
08.2000 - 05.2002