Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Currently responsible for hiring, training and scheduling of all new hires. Supervisory duties include maintaining satisfaction of our guests by ensuring freshness of all products and greeting customers with enthusiasm. Additional job duties include inventory, onboarding new hires, and upholding labor and cleanliness standards as set by company.
Managed front and back of house staff from prep to line while assisting in creating a welcoming and warm environment for patrons of the cafe. Supervised careful preparation and display of our hand crafted desserts as well as providing superior dine in service, Job tasks include making of employee schedules, inventory, hiring and catering coordination.
Managed the daily operations of the cafe which included scheduling, budgeting and staffing. Maintained the quality of the cafe's products and services. Recognized for the ability to lead a diligent team in a fast paced environment. Was able to successfully maintain sanitation and proper working condition of equipment.
Staff Management
Strategic Planning
Operations Management
Customer rapport
Staff Training and Development
Store management
Team Management
Point of Sale (POS) system operation
Customer Engagement
Inventory control and record keeping