Dynamic and results-driven sales leader with over 30 years of proven success in driving revenue growth and exceeding performance targets. Renowned for a strategic and analytical approach to problem-solving, consistently attracting new customers while enhancing profitability. Expertise in identifying and leveraging emerging market trends to create innovative solutions that capitalize on revenue opportunities. Tenacious manager dedicated to fostering high-performing teams and delivering exceptional results in competitive environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Inside Account Manager
W.W. Grainger
07.2018 - Current
Responsibilities:
1.) Process in coming quotes and sales orders.
2.) Handle billing and invoicing.
3.) Handle order logistic and transport.
4.) Purchase from manufacturers to ensure product arrival.
5.) Coordinate with Material planners for timely arrival of merchandise.
Outside Sales
Jani-King
06.2017 - 11.2018
Responsibilities:
1.) Process in coming quotes and sales orders.
2.) Handle billing and invoicing.
3.) Site survey and measurements
4.) Cold calling appointment setting
5.) Onsite measurement and contract negotiations for services we provide.
Inside Account Manager
GHX Industrial
06.2013 - 06.2016
Responsibilities:
6.) Process in coming quotes and sales orders.
7.) Handle billing and invoicing.
8.) Handle order logistic and transport.
9.) Purchase from manufacturers to ensure product arrival.
10.)Coordinate with Material planners for timely arrival of merchandise.
Customer Service Manager
Check Point Pumps and Processes
06.2007 - 06.2013
Responsibilities:
1.) I have created a lead generating department. We are responsible for increasing current database sizes and qualifying new prospects. We do this via cold calling and referral request in our present database. Year to date we have generated $1,000,000.00 additional dollars in new leads generated. I manage 6 people in 3 markets Canada, Texas and Louisiana.
2.) I have led a marketing campaign to increase Check Point pumps exposure through e-mail blitz, bulk mailers and offshore rig calling campaigns.
3.) I am also responsible for maintaining databases by doing daily audits of all leads, vendors and prospects for accuracy and completion of all categories.
4.) I am responsible for training all new employees in sales in all basic product information and phone techniques of customer service.
5.) I was responsible for collection of account receivables past due 60, 90 and 120 days.
6.) Doing open quote follow-ups for Project department.
7.) Writing sales orders and quotations for customers and handling website request for quotes.
District Contractor Service Manager
The Home Depot Inc.
04.2001 - 06.2007
Responsibilities:
1.) Managed over 65 employees at 7 desks in New Orleans Market. I also managed 7 delivery will call coordinators to ensure accurate delivery of product in a timely manner.
2.) Performed weekly audits of contractor service desks in New Orleans Market for shrink and increasing of profit margins.
3.) I was responsible for top 35 contractor accounts in market. I did job site visit and work with them to capture all there business. Work with client to make getting there products easier. The accounts I was responsible for ranged in between $2 to $40 million in annual spending.
4.) I created a marketing campaign that went national with in the company and I was responsible for its development in the gulf coast market
2) Proficient in Sales force CRM, Prophet CRM, Zoho CRM
3) Debt collection
4) Outlook Certified Level 3 in both 03 and 07
5) Proficient (SAP) MAS 90 and 200 ERP software ARIBA, E-catalog
6) Employee training and phone sales coaching
7) Microsoft office 07 and 03 Certified
8) Lead Generation
Accomplishments
Used salesforce in many different roles and I managed crm for sales team and was an admin develop inventory tracking nd making sure product level are optimal
Resolved product issue through consumer testing, sampling and technical specific
Achieved optimal pipeline management by completing accurate site assessment virtually.
Certification
CSP - Certified Sales Professional
Awards
Grainger: I was recognized for exceeding sales goal for 6 consecutive months and growing a territory from 60% to nearly 150% in six months and consistently hit 133% over goal, Checkpoint Pumps: Employee of the Month for Large debt collection and generating 6 new major accounts in one month. I was awarded commemorative Saints Super Bowl Football., The Home Depot Inc.: I have received employee of the month 15 times and 7 of which was consecutive months. I have received 8 awards for sales excellence as a manager.