Patrick Etienne Jr.
Fort Lauderdale,FL
Summary
Motivated and dependable professional seeking a Security Officer position where I can leverage my customer service, conflict resolution, and observational skills to maintain safety and ensure a secure environment. Brings a strong background in fast-paced, public-facing roles requiring focus, teamwork, and professionalism.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Healthcare & Insurance Support Experience
Enhance Health
Coral Springs, FL
10.2021 - Current
- Guided clients through secure, confidential processes to enroll in healthcare plans.
- Maintained compliance, verification, and data entry accuracy under regulated systems.
- (Medicare & ACA Enrollment Roles – Remote/Contract)
Driver Helper / Parcel Handler
United Parcel Service (UPS)
Hollywood & Fort Lauderdale, FL
03.2020 - 11.2020
- Coordinated logistics and monitored packages for secure and timely delivery.
- Worked efficiently under pressure, ensuring accuracy in fast-paced conditions.
- Promoted safety protocols during all loading/unloading operations.
Store Associate
CoolStuffGames
Hollywood, FL
02.2019 - 02.2020
- Maintained a welcoming, safe, and organized retail environment.
- Engaged with diverse customers to de-escalate issues and ensure satisfaction.
- Handled inventory, cash management, and in-store security awareness.
Sales Assistant
Orange Theory Fitness
Hollywood, FL
02.2017 - 01.2018
- Promoted memberships and maintained a clean, organized studio environment.
- Managed front desk procedures and kept track of visitor entry logs.
Sales Associate – Footwear Division
Dick’s Sporting Goods
Pembroke Pines, FL
02.2016 - 01.2017
- Assisted customers while maintaining security and organization on the sales floor.
- Coordinated backstock inventory and monitored customer activity attentively.
Patient Transporter
Memorial Regional Hospital
Hollywood, FL
06.2015 - 01.2016
- Assisted vulnerable patients in safe transport throughout the hospital.
- Provided comfort, situational awareness, and respectful communication to patients and families.
- Adhered to strict healthcare facility protocols.
Education
Associate of Arts -
Broward College
Hollywood, FL01.2018
High School Diploma -
McArthur High School
Hollywood, FL01.2015
Skills
- Situational Awareness & Observation
- Verbal De-escalation
- Customer Relations & Professionalism
- Inventory Control & Incident Reporting
- Time Management & Team Coordination
- Computer Literate (Microsoft Office, Basic CMS, POS systems)
Certification
- Florida Class D Security License, Active
- Web Developer Certificate, University of Miami
- Photoshop Certified
References
Available upon request
Community Engagement And Accomplishments
- Over 200 Hours of Community Service
- Volunteer at Joe DiMaggio Children’s Hospital
- Teacher’s Assistant | Tech Support – McArthur High School
- Drama Club Tech Support | Honor Roll Student
Timeline
Healthcare & Insurance Support Experience
Enhance Health
10.2021 - Current
Driver Helper / Parcel Handler
United Parcel Service (UPS)
03.2020 - 11.2020
Store Associate
CoolStuffGames
02.2019 - 02.2020
Sales Assistant
Orange Theory Fitness
02.2017 - 01.2018
Sales Associate – Footwear Division
Dick’s Sporting Goods
02.2016 - 01.2017
Patient Transporter
Memorial Regional Hospital
06.2015 - 01.2016
Associate of Arts -
Broward College
High School Diploma -
McArthur High School
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