Summary
Overview
Work History
Skills
Timeline
TruckDriver

patrick Fairchild

San Augustine,TX

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

20
20
years of professional experience

Work History

Restaurant Owner/Operator

Midlake Money Pit
01.2024 - Current
  • Manage day-to-day business operations.
  • Operate with safety and skill to avoid accidents
  • Manage financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Delivere exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Established strong working relationships with employees resulting in improved coordination
  • Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
  • Promote a safe work environment by adhering to company policies along with state and federal regulations
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assess financial reports and statements regularly to update processes and operations for greater profitability.
  • Improved overall organizational productivity by implementing efficient time management techniques for employees
  • Obtained necessary permits and licenses for business
  • Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
  • Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
  • Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
  • Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
  • Streamlined operations by developing and implementing effective workflow systems, optimizing staff scheduling, and minimizing waste.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Incorporated sustainable practices into daily operations which reduced overhead costs while promoting environmental responsibility.
  • Improved employee retention by fostering a positive work environment, offering competitive compensation packages, and providing opportunities for growth and development.
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.

Terminal Manager

Lightning Oilfield Service
05.2022 - 05.2024
  • Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
  • Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
  • Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
  • Fielded customer complaints and comments and rectified issues.
  • Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
  • Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
  • Implemented staff training programs to enhance employee skills, productivity, and overall job satisfaction.
  • Directed and monitored tracking, routing and dispatching transportation vehicles.
  • Coordinated and monitored maintenance and repair of company vehicles to provide timely servicing.
  • Enhanced safety standards by conducting regular audits and implementing corrective actions.
  • Achieved high customer satisfaction ratings by addressing concerns promptly and providing exceptional service at all times.
  • Increased on-time performance with proactive scheduling and efficient workforce deployment.
  • Developed strong relationships with clients, vendors, and other stakeholders for improved communication and collaboration.
  • Evaluated risks associated with terminal operations regularly; implemented preventive strategies to mitigate potential negative impacts on business continuity.
  • Directed and initiated investigations to resolve shipper or customer complaints.
  • Managed terminal operations to ensure smooth functioning, optimal resource utilization, and timely service delivery.
  • Ensured compliance with regulatory requirements by staying updated on industry standards, guidelines, and best practices.
  • Generated profit and loss statements and financial overviews of store.
  • Coordinated with cross-functional teams for seamless execution of projects and tasks within the terminal environment.
  • Double-checked work orders and deliveries for quality assurance.
  • Established a culture of continuous improvement within the team, leading to enhanced performance levels across various functions.
  • Set terminal budgets and set goals to adhere to plans.
  • Facilitated change management processes during organizational restructures or strategic shifts in business direction without compromising operational excellence.
  • Hired, trained and educated new employees to improve company performance and efficiency.
  • Maintained flexibility to work variety of shifts and days of week consistent with demands of retail environment.
  • Drove employee engagement through open communication channels, frequent feedback sessions, and recognition of outstanding efforts.
  • Performed repeated bending, kneeling, twisting and overhead reaching.
  • Spearheaded initiatives to improve terminal security measures, protecting both personnel and assets from potential threats or incidents.
  • Managed complex terminal projects from inception to completion, ensuring timely delivery and stakeholder satisfaction throughout the process.
  • Improved terminal efficiency by streamlining processes and implementing innovative solutions.
  • Monitored employee performance and productivity.
  • Maintained composure and order when handling customer and employee injuries, incidents and accidents.
  • Negotiated contracts with outside providers to minimize cost and increase profitability, saving $Amount.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Tracked production and quality control systems to proactively identify deficiencies.

Assistant Manager

RDL Transportation
03.2019 - 05.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Terminal Manager

Aveda Transportation
03.2015 - 04.2019
  • Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
  • Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
  • Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
  • Fielded customer complaints and comments and rectified issues.
  • Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
  • Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
  • Handled customer complaints and revised process to improve service, boosting customer service scores Number%.
  • Implemented staff training programs to enhance employee skills, productivity, and overall job satisfaction.
  • Directed and monitored tracking, routing and dispatching transportation vehicles.
  • Coordinated and monitored maintenance and repair of company vehicles to provide timely servicing.
  • Enhanced safety standards by conducting regular audits and implementing corrective actions.
  • Achieved high customer satisfaction ratings by addressing concerns promptly and providing exceptional service at all times.
  • Increased on-time performance with proactive scheduling and efficient workforce deployment.
  • Developed strong relationships with clients, vendors, and other stakeholders for improved communication and collaboration.
  • Evaluated risks associated with terminal operations regularly; implemented preventive strategies to mitigate potential negative impacts on business continuity.
  • Directed and initiated investigations to resolve shipper or customer complaints.
  • Collaborated with Number-member team to create, modify and implement goals, procedures and policies.
  • Managed terminal operations to ensure smooth functioning, optimal resource utilization, and timely service delivery.
  • Ensured compliance with regulatory requirements by staying updated on industry standards, guidelines, and best practices.
  • Generated profit and loss statements and financial overviews of store.
  • Established a culture of continuous improvement within the team, leading to enhanced performance levels across various functions.
  • Set terminal budgets and set goals to adhere to plans.
  • Facilitated change management processes during organizational restructures or strategic shifts in business direction without compromising operational excellence.
  • Maintained flexibility to work variety of shifts and days of week consistent with demands of retail environment.
  • Drove employee engagement through open communication channels, frequent feedback sessions, and recognition of outstanding efforts.
  • Improved terminal efficiency by streamlining processes and implementing innovative solutions.
  • Maintained composure and order when handling customer and employee injuries, incidents and accidents.
  • Monitored employee performance and productivity.

Field Supervisor

Hodges Trucking Company
06.2005 - 05.2015
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
  • Met with customers to resolve issues and build productive relationships.
  • Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
  • Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
  • Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
  • Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
  • Investigated issues and developed effective solutions.
  • Kept teams on task to complete milestones on time.
  • Contributed to business growth by identifying new opportunities for expansion in the local market.
  • Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
  • Evaluated performance and progress, and made proactive adjustments.
  • Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
  • Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
  • Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
  • Minimized downtime on job sites by developing efficient schedules that accounted for potential obstacles or challenges.
  • Identified development and improvement areas and set up training to bridge learning gaps.
  • Boosted client satisfaction, consistently delivering projects that met quality standards and deadlines.
  • Streamlined communication between field team and management, ensuring timely updates and problem resolution.
  • Guided team through complex projects, breaking down tasks into manageable segments for better execution.
  • Elevated team morale and reduced turnover by recognizing outstanding performances and providing constructive feedback.
  • Conducted comprehensive site inspections to ensure compliance with regulatory standards.
  • Monitored field operations closely to ensure all activities aligned with company's strategic goals.
  • Implemented safety protocols, significantly reducing workplace accidents.
  • Fostered strong relationships with clients by providing regular updates and addressing concerns promptly.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.

Skills

  • Operational efficiency
  • Online ordering management
  • Local regulations compliance
  • Food presentation
  • Staff management
  • Menu development
  • Waste reduction
  • Menu pricing
  • Small business operations
  • Customer engagement
  • Operations management
  • Staff supervision
  • Inventory management
  • Labor cost controls
  • Health code compliance
  • Portion control
  • Allergy awareness
  • Vendor relations
  • Cost control

Timeline

Restaurant Owner/Operator

Midlake Money Pit
01.2024 - Current

Terminal Manager

Lightning Oilfield Service
05.2022 - 05.2024

Assistant Manager

RDL Transportation
03.2019 - 05.2022

Terminal Manager

Aveda Transportation
03.2015 - 04.2019

Field Supervisor

Hodges Trucking Company
06.2005 - 05.2015

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patrick Fairchild