Patrick Ferguson
Antioch,CA
Summary
Productive Kitchen Manager focused on high-quality, cost-effective ingredients and providing speedy, quality service. Customer-oriented leader with high level of stamina and excellent relationship-building capabilities. Versed in employee scheduling, inventory management and crew leadership.
Resourceful Kitchen Manager known for high productivity and efficient task completion. Skilled in inventory management, staff training, and menu development. Excel in time management, communication, and problem-solving to ensure smooth kitchen operations and team collaboration.
Overview
6
6
years of professional experience
Work History
Kitchen Manager
Papa Murphy's
Antioch, CA
03.2022 - 08.2024
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Proofread documents before submitting them for review.
- Prepared invoices, purchase orders, and expense reports according to company policies.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Performed quality checks on products prior to shipment or delivery.
- Organized information from multiple sources into accessible formats for easy retrieval.
- Provided training sessions for new employees on company procedures and protocols.
- Helped maintain applicant tracking systems and recruiting metrics.
- Maintained positive working relationship with fellow staff and management.
- Implemented strategies to take advantage of new opportunities.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Oversaw quality control to identify inconsistencies and malfunctions.
Lead Installer
SilverEagle moving company
Reno, Nevada
07.2018 - 09.2022
- Installed, configured, and maintained network equipment such as routers and switches.
- Ensured that all cabling was properly connected in accordance with industry standards.
- Provided technical support to end users on various networking related topics.
- Created detailed installation plans for new projects while ensuring customer satisfaction.
- Managed a team of installers by providing guidance on tasks completion status, deadlines.
- Prepared detailed reports on installation progress throughout the duration of each project cycle.
- Collaborated closely with other departments within organization to ensure timely resolution of any issues encountered during installations.
- Provided regular updates on project progress to stakeholders at all levels.
- Conducted post-installation inspections to ensure accuracy of work performed by technician teams.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Answered questions and responded to issues to deliver exceptional service to customers.
- Inventoried material, tools, and equipment to record product on-hand or to be ordered.
- Trained team members in proper installation methods to meet project quality and efficiency standards.
- Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Reviewed schedules and work orders to determine supplies and materials for assignments.
- Assisted skilled workers with construction projects in rough and finish carpentry phases.
- Followed building standards and codes during unit installations.
- Provided exceptional customer experiences to service recipients.
- Verified installation site health and reported blockages and structural issues according to standardized protocols.
- Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
- Followed blueprints, diagrams, and installation instructions accurately to complete tasks efficiently.
- Participated in ongoing training to stay updated on new installation techniques and product developments.
- Conducted pre-installation site visits to measure, evaluate, and plan installations, reducing project delays.
- Coordinated with project managers and other tradespeople to ensure timely project completion.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Completed scheduled appointments on time to drive quality service.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
Education
GED -
Lindhurst High School
Olivehurst, CA04-1999
Skills
- Staff Supervision
- Workflow Planning
- Supply Ordering
- Product Rotation
- Quality Assurance
- Scheduling
- Kitchen Management
- Food Safety
- Inventory Management
- First aid knowledge
- Cleaning and sanitation
- Strategic Planning
- Staff Management
- Food and Beverage Management
- Verbal and written communication
- Recruitment and hiring
- Order Accuracy
- Equipment Maintenance
- Food Preparation
- Flexible Schedule
- Goal Setting
- Health Code Compliance
- Shift Scheduling
- Multitasking and Organization
- Kitchen Equipment Maintenance
- Safe Food Handling
- Ordering Supplies
- Problem-Solving
- Employee Scheduling
- Staff Training and Development
- Scheduling Coordination
- Palletizing
- Shipment Processing
- Material Handling
- Stock allocation
- Warehouse picking
- Forklift Operation
- Warehouse Safety
- Order Picking
- Physically fit and agile
- Storage and Organization
- Hazardous Materials Handling
- OSHA training
- Loading and unloading
- Shipping and receiving
- Bill of Lading knowledge
- Flatbeds and utility beds
- Staging and sorting
- Certified Pallet Jack Operator
- Basic math aptitude
- Team Player
- Assembly line experience
- Safety awareness
- Warehouse best practices
- Lift Equipment Operation
- Dock Operations
- Hand-Eye Coordination
- Lifts up to 150 pounds
- Certified forklift operator
- First Aid Certified
- Warehouse Management
- Punctual and Reliable
Timeline
Kitchen Manager
Papa Murphy's
03.2022 - 08.2024
Lead Installer
SilverEagle moving company
07.2018 - 09.2022
GED -
Lindhurst High School
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