Customer-oriented professional with experience in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust. Persuasive and consistently exceeds targets.
Overview
17
17
years of professional experience
Work History
Business Development Representative
A&A Staffing Services
04.2024 - 10.2024
Discovering innovative products, services, and business lines
Creating and executing marketing plans
Fostering trust among diverse business contacts
Assessed customer demands and developed responsive action plans
Tracking latest developments in the field
Compile detailed progress reports
Leveraged CRM systems to enhance client interactions
Branch Manager
Active Staffing Services
07.2022 - 03.2024
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Developed strategies for improving overall productivity levels.
Developed strategies to increase customer satisfaction levels and loyalty.
Branch Recruiter - on Site
Pro Staff
09.2019 - 06.2022
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Conducted in-depth interviews with top candidates to assess skills and fit.
Maintained Applicant Tracking System records of all applicants.
Account Representative
Richell USA
04.2017 - 03.2019
Verifying online e-commerce, direct customer orders, and updating online inventory of products.
Generated precise shipping labels containing address information and product specifics
Ensured accuracy in customer billing details
Freight tracking of orders and updating customers of their product ETA.
Coordinated the resolution of damage and warranty issues resulting in refunds
Property Management Assistant
United Apartment Group
05.2007 - 03.2017
Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
Updated tenant records and maintained accurate files for all tenants.
Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
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