Patrick Finn
Bethlehem,PA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
30
30
years of professional experience
Work History
Office Manager
Service Tire Auto Service Centers
1994.01 - 2023.09
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for auto tech.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Auto Mechanic Technician
Service Tire Auto Service Centers
1994.01 - 2023.09
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Education
High School Diploma -
Notre Dame High School
Easton, PA05.1980
Skills
- Workflow Planning
- Travel Coordination
- Credit and Collections
- Customer Relations
- Project Management
- Banking Operations
- Billing and Invoicing
- Office Supplies and Inventory
- Accounts Receivable
Timeline
Office Manager
Service Tire Auto Service Centers
1994.01 - 2023.09
Auto Mechanic Technician
Service Tire Auto Service Centers
1994.01 - 2023.09
High School Diploma -
Notre Dame High School
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