Patrick Fix
Indianapolis,IN
Summary
Management professional bringing food retail background, leadership talents and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
27
27
years of professional experience
Work History
Merchandising Manager
Lowes Home Improvement Stores
Zionsville, IN
04.2017 - Current
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Communicated and coordinated planogram execution with store management.
- Built product displays and placed appropriate signage for merchandise.
- Maximized potential for sales cycle success through effective promotion and product-display placement.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Seafood Team Leader
Market District Supermarket
Carmel, IN
01.2015 - 12.2016
- Supervised team of 12 employees in retail establishment, maintaining positive and productive atmosphere to enhance employee experience.
- Coached staff on strategies to enhance performance and improve customer relations.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Explained goals and expectations required of trainees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Cut, wrapped, weighed and tared seafood department products.
- Worked safely and efficiently when handling seafood products.
- Reviewed quality of displayed products and removed old or poor quality merchandise.
- Placed proper signage on products to display pricing, description, code dating and COOL information.
- Received inventory and stock and verified receipt of ordered products and orders.
- Adhered to established recipes when preparing seafood entrees.
Meat/Seafood Team Leader
Meijer Inc.
Indianapolis, IN
03.1997 - 06.2014
- Coached team members on equipment safety, food handling and merchandising techniques.
- Implemented health and food safety protocols for sales and production environments.
- Delivered quality meat and poultry products to meet specifications of customers, resulting in consistent sales.
- Packed display case with meat and poultry products, checking price tags for accuracy.
- Priced items correctly and created all related signs and tags to notify customers of sales and special promotions.
- Determined effective department schedules and delegated work to employees based upon strength and experience.
- Performed waste minimization, saleable yield and predictive costing methods for meat department.
- Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
- Monitored inventory usage, placed supply orders and oversaw stocking of new goods.
- Established loyalty, executing flawless customer engagement to drive client retention.
- Used empathy and persuasive negotiation skills to deliver positive customer experience.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed business performance data and forecasted business results for upper management.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Reviewed completed work to verify consistency, quality and conformance.
Education
Bachelor of Science - Natural Resources Management
University of Wisconsin - Madison
Madison, WI05.1983
Business Management
Madison Area Technical College
Madison, WISkills
- Retail Display Setup
- Promotional Planning
- Verbal and Written Communication
- Documentation and Reporting
- Inventory Management
- Problem-Solving
- Supervising Staff
- Team Leadership
- Customer Service
- Attention to Detail
- Training & Development
- Coaching and Mentoring
Timeline
Merchandising Manager
Lowes Home Improvement Stores
04.2017 - Current
Seafood Team Leader
Market District Supermarket
01.2015 - 12.2016
Meat/Seafood Team Leader
Meijer Inc.
03.1997 - 06.2014
Bachelor of Science - Natural Resources Management
University of Wisconsin - Madison
Business Management
Madison Area Technical College
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