Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Flanagan

Grosse Pointe,MI

Summary

Dynamic and empathetic educator with a strong background in Mathematics and Spanish, demonstrated through impactful roles at Coronis Health and Ferndale Public Schools. Experienced in clarifying complex concepts with understandable language, enhancing student performance. Skilled in communication and instructional support, adept at fostering positive learning environments and addressing diverse student needs.

Overview

8
8
years of professional experience

Work History

Client Service Representative

Coronis Health
11.2021 - 12.2024
  • Helped patients everyday with processing payments and answering questions regarding anesthesia billing, refunds, and claim statuses.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Utilized active listening skills to identify patient needs and provide appropriate solutions.
  • Trained staff on generating and working through billing/errors reports on Excel and navigating various hospital systems to pull needed medical records.

Student Teacher

Ferndale Public Schools
09.2018 - 12.2018
  • Engaged students in lessons that included real-world applications of math concepts.
  • Monitored students during group tasks and when they were working individually.
  • Facilitated class discussions and formatively assessed students' comprehension.
  • Created, formatted, and graded worksheets and assessments.
  • Cultivated positive relationships with staff and students, and addressed issues with struggling students.

After-School Tutor

Freelance
12.2016 - 12.2018
  • Enhanced high school student's understanding of Chemistry, Spanish, and Algebra.
  • Broke down difficult math and science concepts in easy-to-understand language.
  • Identified mnemonic methods and good test-taking skills that improved the student's performance on Spanish assignments.
  • Assessed student's comprehension and prepared goals.
  • Communicated with students' parents regarding their progress.

Classroom Assistant

Eaton Rapids Public Schools
09.2017 - 04.2018
  • Aided 7th and 8th grade math teacher in daily classroom activities.
  • Addressed and resolved students' confusion by explaining concepts using real-world examples.
  • Maintained a focused classroom environment by discouraging side conversations and unnecessary distractions.
  • Reinforced math topics covered in class to smaller groups of students who needed additional help.
  • Checked on and reassured student with a disability who was having a hard time emotionally due to a bullying incident.

Education

Bachelor of Arts - Mathematics

Michigan State University
East Lansing, MI
05-2018

Skills

Mathematics expertise, and proficiency in Science, Social Studies, Language Arts, Spanish

Strong verbal and written communications skills

Experience with instructional support and working with students with disabilities

Patient, adaptable, and empathetic

Timeline

Client Service Representative

Coronis Health
11.2021 - 12.2024

Student Teacher

Ferndale Public Schools
09.2018 - 12.2018

Classroom Assistant

Eaton Rapids Public Schools
09.2017 - 04.2018

After-School Tutor

Freelance
12.2016 - 12.2018

Bachelor of Arts - Mathematics

Michigan State University
Patrick Flanagan