Summary
Overview
Work History
Education
Skills
Certification
References
Interests
Languages
Additional Information
Affiliations
CME (Medical) Accredidations
CME (Medical) Accredidations
Timeline
Generic
Patrick Fontenelli

Patrick Fontenelli

Somerset,NJ

Summary

Seeking a full-time (preferably) position which will utilize my work ethic, my organizational & educational skills, and my desire to succeed. I am very diverse and can do many different types of jobs including, but not limited to computer skills, medical training & vast knowledge of retail, barista, line & prep cook, catering, sales, and all types of service, however I a looking to get out of the FOOD SERVICE business and deal more directly with customers and patients (when dealing with medical positions). I have also spent time in management in most of these positions as well. I am a quick learner and will pick up on any job very quickly. I am in excellent physical shape and have no problem with heavy lifting without accommodation. I also have virtually a full availability, including weekends and holidays. Above all, I am seeking a job where I have comradery and get to know and enjoy my work environment and fellow colleagues.

Summary: I have roughly 25 years of work experience and some of my titles have been Crew Trainer, Crew Chief, Shift Manager, Assistant Manager, Assistant District Manager, Customer Service Manager, Office Manager and Safety Coordination Manager. I have a bachelor’s degree in medical sciences, with a heavy amount of self-taught medical knowledge and CME Credit that is documented. This is the area that is my primary passion.

I also have a ServSafe Certification for managing food. I also have a certificate for HVAC/R from Lincoln Technical Institute as well. Dedicated Management offering much experience contributing to team success.

Passionate about maximizing business productivity. Friendly, outgoing, and reliable professional in the restaurant & retail industry with background in cooking, training, and management responsibilities.

Overview

25
25

Years of Professional Experience

2
2
Certification
47
47

CME and Medical Credit / Certifications

1
1

Bachelor's in Medical Science

Work History

Kitchen Lead

Frappe Joe Coffee
Edison, NJ
10.2022 - Current
  • Open store every morning (5 -6 days) and prepare all donuts, cakes, pastries, and make coffee's.
  • Performed opening and closing kitchen supervisory tasks with proficient adherence to checklists.
  • Inventory supplies needed, prep food, keep everything stocked
  • Prepare food to customer’s expectations and serve it to them
  • Cleaning and keeping the store in sanitary condition
  • Operate computers and register systems as needed.
  • Oversaw meal preparation and managed food handling to encourage safety.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
  • Utilized various preparation and cooking methods to create menu items in accordance with recipes.
  • Received, organized and rotated paper goods and food ingredients.
  • Assisted restaurant owner with pricing by providing ingredient costs and portioning information.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

Office Manager

Window Genie
Princeton, NJ
04.2019 - 03.2020
  • Answered high-volume of calls to schedule jobs to be completed, and for other employees to visit homes personally to give personalized estimates.
  • Whenever possible, give estimates online, when the customer first calls using tools such as Google Earth, Zillow, Redfin, and Google Maps. Preferably on the first call, so as to not have to call back.
  • Coordinate the trucks/jobs so their time is best utilized, and they are not unnecessarily traveling around NJ.
  • Fielding Problems and Issues whenever it was in my purview to do so.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Line Cook

Red Robin
South Plainfield, NJ
08.2015 - 01.2018
  • Ensures all food is cook to ServSafe certification standards and Red Robin standards too
  • Cooked multiple orders simultaneously during busy periods.
  • Followed proper food handling methods and maintained correct temperature of food products.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Associate Trainer (Manager

Panera Bread
Flemington, NJ
08.2013 - 08.2016
  • Displaying a commitment to providing the best customer experience possible.
  • Thoroughly training other associates and making sure they follow Panera standards and policies.
  • Operated the computerized cash register as needed and taking customer food orders ensuring they were both accurate/complete.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Delegating employee assignments, monitored progress and evaluated performance.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.
  • Learned company processes, procedures and employee role functions.
  • Enhanced leadership abilities through training and hands-on task completion.

Safety Coordinator / Assistant Manager

McDonald's
Clinton, NJ
05.2011 - 10.2014
  • Demonstrated a commitment to service and safety excellence.
  • Conducted random daily safety food checks to ensure quality control requirements were met.
  • Conducted random daily safety inspections ranging from employees washing hands, wearing gloves and slip-resistant shoes to checking fire extinguishers and the parking lot.
  • Operated the computerized cash register as needed and taking customer food orders ensuring they were accurate/complete
  • Assisted with preparing foods ensuring both employer and customer expectations were met.
  • Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.

Copy/Print Specialist

Staples
Raritan, NJ
07.2008 - 07.2010
  • Demonstrated the ability to function effectively with the customers by responding to questions & concerns about their professional business needs and services that are available.
  • Assisted customers with the decision-making process as needed when preparing signs, banners, copying large documents, binding, collating, embossing, and creating business cards
  • Helped maintain and fix the machines when they broke down.
  • Prioritized workload to achieve maximum output and meet customer deadlines.
  • Adjusted equipment and computer interface to print various sized projects using different paper stocks.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Assistant Manager

Wizards of the Coast
Bridgewater, NJ
10.1998 - 02.2003

Education

Bachelor’s Degree - Medical Science

Raritan Valley Community College
Branchburg Township, NJ
01.2004

HVAC/R Certificate With Specialties in Green Efficiency. -

Lincoln Technical Institute
01.2018

Skills

  • Above average computer skills, Fixing Computer Issues Typing 45 WPM
  • Smart, Fast, Sense of Humor & Quick-Learner
  • Customer Service & Customer Rapport
  • Operations Management
  • Strategic Planning
  • Hundreds of Hours in Verifiable & Certified CME Training and Credit through JAMA, Epocrates, Podcasts, and other techniques
  • Health Promotion and Patient Safety
  • Sanitation
  • Problem-Solving
  • Cost Controls
  • Scheduling
  • [Language] Fluency
  • ServSafe Certification
  • Staff Supervision
  • Supply Ordering
  • Verbal and Written Communication
  • First Aid Knowledge
  • Flexible Schedule
  • Inventory Control
  • Policy and Procedure Enforcement
  • Multitasking and Organization
  • Team Collaboration and Leadership
  • Kitchen Management
  • Purchasing
  • Injury Treatment
  • Differential Diagnoses
  • Patient Education
  • Patient Assessment and Bedside Manner / Emotional Support
  • Patient Escorting and Transportation
  • Determining and Prescribing Medication
  • First Aid and CPR
  • Staff Management
  • Coaching and Mentoring

Certification

Certificate: SERVSAFE, National Restaurant Association, 2010; New Jersey.

References

References: (All known for 10 years or more): Ashley Trogdan – 908-922-2880 Debbie Woolf – 908-500-8173 William Weiss – 732-558-6959 Candis Pehnke (Mother & Emergency Contact) – 908-755-1450 / 908-334-2457

Interests

Computers, Medicine, Health & Fitness, Drawing, Reading & Learning, Cooking

Languages

  • English, and some basic Spanish

    • Additional Information

    • Licenses: , Valid New Jersey Automobile License.

    Affiliations

    • 200 to 300 hours of Medical Training.
    • HVAC/R Certification w/410A license.
    • ServSafe Certification

    CME (Medical) Accredidations

    • VVersed and taught in Diabetes (3 Accredi

    CME (Medical) Accredidations

    • Versed and Knowledgable in:
    • Diabetes Management (3 certificates)
    • COPD Management (9 certificates)
    • Depression and Anxiety Disorders (4 Certificates)
      Psychiatric Disorders and Symptoms (3 Certificates)
    • SARS-CoV-2 Issues (Disease, Treatments, Monoclonal Antibodies, etc) (3 certificates)
    • Heart Disease including hypertensiion, heart failure, cardiomyopathy, etc (5 certificates)
    • Dementia, Delerium, and Alzheimer's (6 Certificates)
    • Addiction Medicine (12 certificates)
    • Obesity Management (6 certifications)
    • Systemic Lupus Erythematosus (3 certificates)
    • Miscellaneous topics such as (1 certification in each of the following) :
    • Iron Deficiency & associated anemia
    • Pediatric and Geriaric Pallative Care
    • Multiple Sclerosis
    • Meningitis
    • Smoking Cessation
    • Back Pain
    • Modifying Nutrition
    • Erectile Dysfunction
    • Antibiotic Usage
    • Kidney Stones
    • Psilocybin and Ketamine for Substance Use Disorders and Depression
    • Appendicitis
    • Headache Management
    • GI Bleeds
    • Fatigue
    • Pharmacology/Psychopharmacology/Pharmacokinetics/Pharmacodynamics
    • Atopic Dermatitis
    • Clostridioides difficile Infection (C-DIFF)
    • Care for and acceptance & diversity of transgender and LGBTQ+ youth
    • PrEP and HIV Prevention
    • Hepatitis A, B, & C
    • Early Cancer Detection in Primary Care,
    • Menopause and treatment
    • Autoimmune Disorders
    • Endocrine Emergencies, to name a few.

    Timeline

    Kitchen Lead

    Frappe Joe Coffee
    10.2022 - Current

    Office Manager

    Window Genie
    04.2019 - 03.2020

    Line Cook

    Red Robin
    08.2015 - 01.2018

    Associate Trainer (Manager

    Panera Bread
    08.2013 - 08.2016

    Safety Coordinator / Assistant Manager

    McDonald's
    05.2011 - 10.2014

    Copy/Print Specialist

    Staples
    07.2008 - 07.2010

    Assistant Manager

    Wizards of the Coast
    10.1998 - 02.2003

    Bachelor’s Degree - Medical Science

    Raritan Valley Community College

    HVAC/R Certificate With Specialties in Green Efficiency. -

    Lincoln Technical Institute

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    Patrick Fontenelli