Summary
Overview
Work History
Education
Skills
Timeline

Patrick Frazier

Glen Burnie,Maryland

Summary

Proactive Sheet Metal Duct Installer and Online Personal Shopper with extensive experience in HVAC systems and customer service. Achieved record low callbacks through diligent quality control and enhanced client satisfaction with clear communication. Skilled in precise installations, efficient tool use, and personalized shopping recommendations, bringing strong problem-solving abilities and customer relations expertise.

Overview

1
1
year of professional experience

Work History

Sheet Metal Duct installer

Fidelity
06.2024 - 09.2024
  • Increased customer satisfaction by completing projects on time and within budget constraints.
  • Achieved a record low number of callbacks due to diligent quality control measures implemented throughout the installation process.
  • Collaborated effectively with team members to optimize workflow during sheet metal duct installations.
  • Boosted client confidence through clear communication regarding project timelines, scope, and expectations during all phases of installation.
  • Demonstrated versatility by successfully adapting to various types of commercial buildings, including office spaces, retail stores, schools, hospitals, and more.
  • Skilled in using a variety of tools such as hand shears, power shears, bending machines, and welding equipment for efficient sheet metal duct installations.
  • Completed complex installations requiring custom-fabricated components, showcasing strong problem-solving abilities.
  • Reduced material waste by carefully planning and executing precise cuts for each duct installation project.
  • Maximized system performance with proper sealing of joints and seams in accordance with industry best practices.

Online Personal Shopper

Walmart
06.2023 - 06.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.

Education

High School Diploma -

Albright College , Reading, PA
05.2027

Skills

  • Sheet Metal Bending
  • HVAC Systems Knowledge
  • Flange Assembly
  • Job Site Cleanup
  • Patience and Empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Brand Awareness
  • Customer Service
  • Prioritizing Orders
  • Upbeat and Outgoing Attitude
  • Decision-Making
  • Heavy Lifting
  • Customer Relations
  • Flexible Schedule
  • Relationship Building
  • Sales expertise

Timeline

Sheet Metal Duct installer - Fidelity
06.2024 - 09.2024
Online Personal Shopper - Walmart
06.2023 - 06.2024
Albright College - High School Diploma,

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Patrick Frazier