Summary
Overview
Work History
Education
Skills
American red cross
Timeline
Generic

Patrick Garcia

Upland,CA

Summary

Dynamic retail professional with extensive experience at Sprouts Farmers Market, excelling in inventory management and customer service. Proven ability to enhance operational efficiency and team performance through effective coaching and problem-solving. Skilled in quality control and order fulfillment, consistently ensuring high standards and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Assistant Department Manager

sprouts farmers market
Chino Hills, California
01.2018 - Current
  • Assisted in inventory management by tracking stock levels and placing orders.
  • Resolved customer inquiries and concerns promptly to maintain satisfaction levels.
  • Coordinated with vendors for timely deliveries and product quality assurance.
  • Provided guidance and mentoring to department staff members.
  • Ensured that all safety protocols were followed in accordance with company policy.
  • Coordinated daily operations within the department.
  • Supervised a team of employees by providing feedback on their work performance and setting expectations for them to follow.
  • Managed inventory of supplies for the department including ordering new items as necessary.
  • Developed strategies to improve customer service, performance, and productivity.

Merchandise Associate

Crossmark Merchandising
San Bernardino, California
01.2018 - 01.2021
  • Stocked merchandise according to planograms and visual merchandising standards.
  • Maintained cleanliness of sales floor and storage areas for optimal presentation.
  • Collaborated with team members to ensure timely product placement and displays.
  • Monitored product expiration dates and rotated stock for freshness.
  • Engaged with customers to provide product information and assistance as needed.
  • Reported inventory discrepancies and damaged goods to management promptly.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.

Fulfillment Associate

Amazon
San Bernardino, California
01.2017 - 01.2019
  • Operated material handling equipment to move products efficiently within the warehouse.
  • Packaged customer orders accurately for timely delivery and fulfillment.
  • Conducted inventory checks to ensure stock levels met operational requirements.
  • Utilized handheld scanners to track inventory movement and manage shipments.
  • Ensured compliance with quality control standards during order fulfillment processes.
  • Operated handheld scanners to track merchandise throughout fulfillment process.

Customer Service Representative

Macys Department Store
San Bernardino, California
01.2013 - 01.2017

Replenished merchandise on sales floor to ensure optimal product availability.

Executed cash handling procedures at register with accuracy and efficiency.

Provided exceptional customer service to enhance shopping experience.

Operated point of sale (POS) system for seamless transactions.

Education

High School Diploma -

Baldwin Park High School
Baldwin Park, CA
01-1977

Skills

  • Inventory management
  • Customer service
  • Retail operations
  • Product merchandising
  • Cash handling
  • Quality control
  • Problem solving
  • Order fulfillment
  • Effective communication
  • Performance coaching

American red cross

volunteering

Timeline

Assistant Department Manager

sprouts farmers market
01.2018 - Current

Merchandise Associate

Crossmark Merchandising
01.2018 - 01.2021

Fulfillment Associate

Amazon
01.2017 - 01.2019

Customer Service Representative

Macys Department Store
01.2013 - 01.2017

High School Diploma -

Baldwin Park High School