Patrick Garcia Reyes
Arlington,VA
Summary
Experienced and dedicated professional with a strong background in Customer Service and Administrative Support. Provides proficiency in various responsibilities, including cross-functional team collaboration, project management, and vendor relationship management to boost sales and improve customer satisfaction. Recognized for achieving results through effective time management, attention to detail, clear communication, and commitment to organizational integrity. Actively seeking opportunities to utilize these skills and contribute to the success of dynamic teams and organizations.
Overview
8
8
years of professional experience
Work History
Purchasing Assistant
Lidl US
12.2021 - 03.2024
- Managed seven diverse categories including OTC, Personal Care, and Paper Products
- Oversaw supplier relationships, product assortment, and inventory
- Collaborated with Packaging and Engineering teams on 670+ projects, overseeing their progression through the product life cycle
- Communicated updates on stock shortages, delivery issues, and product timelines to internal departments for National Branded and Private Label products
- Evaluated 50+ companies for partnership opportunities via LIDL's Supplier Application program
- Aided in securing deductions exceeding $50,000, primarily from supplier-funded promotions
- Verified supplier and LIDL invoice accuracy, leading to a 43% decrease in price discrepancies from 2023-2024
- Utilized MicroStrategy Reporting (MIS) to generate critical KPI reports for effective category management
- Managed end-to-end product purchasing process to ensure accurate contract submissions and renewals
- Updated supplier contact details and tracked item set-up requests via ICIX to achieve efficient communication and product management
- Worked with Label Compliance teams to confirm regulatory compliance for item sales in RDC regions
- Provided comprehensive support to the Customer Service team to promptly address a wide range of customer inquiries
- Experienced in engaging with international colleagues and suppliers from diverse backgrounds.
Eligibility Specialist
Neighborhood Health
01.2018 - 08.2021
- Conducted thorough assessments of patient household income, applying tailored discount rates
- Verified documentation for accuracy and eligibility compliance
- Assisted with 400+ Medicaid and Affordable Care Act (ACA) applications for diverse demographics during both special and open enrollment periods
- Managed appointment scheduling and coordinated with healthcare providers
- Engaged in community outreach, educating residents about healthcare services, including Medicaid
- Cultivated partnerships with event vendors to expand community reach
- Provided support across multiple clinic locations, managing high call volumes at the call center and offering assistance at the front desk as needed.
Assistant Office Manager
VendNatural VA
07.2016 - 08.2017
- Managed phone communications with building managers and county representatives to address inquiries and concerns promptly
- Organized and maintained important documents, including city/county contracts, employee agreements, and tax forms
- Prepared daily route schedules for teams, ensuring efficient operations for vending machine restocking
- Handled daily cash deposits into the business account, maintaining the accuracy and integrity of financial transactions
- Responded to customer service requests, resolving reimbursement and equipment issues effectively
- Assumed responsibilities of coordinating employee functions in the absence of the Office Manager
- Managed inventory and stocking of 200+ vending machines across Alexandria City, Arlington City, and Fairfax County
- Conducted weekly maintenance checks on vending machines to address any issues for optimal functionality
- Maintained accurate records and deposited end-of-day cash into the business account promptly.
Education
BBA - Business Administration
Marymount University
Arlington, VA2020
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VA2017
Skills
- Strategic Sourcing
- Procurement
- Project Management
- Vendor Relationship Management
- Demand forecasting
- Time Management
- Attention to Detail
- Adaptability and Flexibility
- Teamwork and Collaboration
- Data Entry
- Strategic Planning
- Multitasking
Timeline
Purchasing Assistant
Lidl US
12.2021 - 03.2024
Eligibility Specialist
Neighborhood Health
01.2018 - 08.2021
Assistant Office Manager
VendNatural VA
07.2016 - 08.2017
BBA - Business Administration
Marymount University
Associate of Science - Business Administration
Northern Virginia Community College
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