Patrick Gedroic
Cincinnati,IA
Summary
Adept at enhancing operational efficiency and team productivity, I spearheaded initiatives at Horseshoe Casino that significantly improved service quality and reduced waste. My expertise in sanitation standards and knack for effective teamwork have consistently elevated customer satisfaction and staff performance. My approach emphasizes problem-solving and multitasking, driving notable achievements in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Steward Supervisor
Horseshoe Casino, Jack Casino, Hard Rock Casino
08.2014 - Current
- Ensured proper maintenance of equipment and facilities through regular inspections and prompt repair or replacement as needed.
- Participated in ongoing training opportunities to stay current on industry trends and best practices.
- Mentored junior staff members, providing ongoing guidance to foster professional growth within the department.
- Increased customer satisfaction by addressing concerns promptly and professionally, fostering an atmosphere of excellent service.
- Facilitated cross-training among stewarding team members, enhancing flexibility in staffing assignments to meet fluctuating demand levels efficiently.
- Spearheaded initiatives aimed at reducing environmental impact, such as recycling programs and water conservation efforts within the facility.
- Actively participated in recruiting efforts for the stewarding department, interviewing potential candidates and making hiring recommendations based on skills, experience, and fit with the team.
- Enhanced team efficiency by implementing new procedures and streamlining daily operations.
- Maintained high standards of cleanliness and sanitation in all areas, resulting in consistently positive health inspection reports.
- Promoted a culture of continuous learning among staff members by providing access to relevant educational resources and encouraging participation in industry conferences or workshops.
- Developed a strong rapport with kitchen staff, promoting a collaborative work environment that improved overall productivity.
- Streamlined communication between front-of-house and back-of-house teams to improve overall efficiency and guest experience.
- Implemented staff training programs to ensure adherence to safety protocols and industry best practices.
- Assisted in budget development and tracking expenses to maintain cost-effective operations without compromising quality or service levels.
- Evaluated existing processes and procedures to identify areas for improvement, implementing changes that resulted in time-saving efficiencies without sacrificing quality or safety standards.
Baker
Fresh Market Inc.
11.2011 - 08.2014
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Trained and supervised new employees on bakery operations and procedures.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Created appealing displays to showcase products in bakery.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Streamlined baking processes, reducing preparation time without compromising quality of baked goods.
- Conducted monthly inventory audits to ensure accuracy and accountability of stock levels.
Baker
Hilton Netherland Plaza
09.2003 - 11.2011
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Trained and supervised new employees on bakery operations and procedures.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Enhanced bakery's reputation for quality by consistently producing high-standard baked goods.
- Streamlined baking processes, reducing preparation time without compromising quality of baked goods.
Education
High School Diploma -
Harding High School
Bridgeport, CT06.1977
Skills
- Sanitation Standards
- Task Delegation
- Employee Scheduling
- Waste Reduction
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
was Rock Star (employee ) twice also Producer (manger/supervisor of the quarter) this year
every quarter the casino has rock star and producer of the quarter. Team members are chosen by there attendance, work performance, attitude, and knowledge of there jobs
Timeline
Steward Supervisor
Horseshoe Casino, Jack Casino, Hard Rock Casino
08.2014 - Current
Baker
Fresh Market Inc.
11.2011 - 08.2014
Baker
Hilton Netherland Plaza
09.2003 - 11.2011
High School Diploma -
Harding High School
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