Patrick Gilgan
Brooklyn,NY
Summary
Leveraging a strong background in construction and sales, I consistently drive profitable growth by utilizing innovative strategies that increase revenue. My exceptional leadership in managing all aspects of operations, from project execution to sales, results in highly efficient and successful business partnerships.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Paragon Building
Brooklyn, NY
07.2020 - Current
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Managed daily operations of the business, including sales, inventory, and accounting.
- Developed business plan and budget to maximize profitability.
- Negotiated contracts with customers ensuring lucrative deals for the company.
- Formulated and implemented strategies to increase customer satisfaction and loyalty.
Lead Carpenter
Long Island Fire Door
New York, NY
09.2020 - Current
- Managed supply inventory and planned for future needs by assessing material availability.
- Investigated customer complaints regarding quality assurance in carpentry services.
- Supervised a team of carpenters to ensure projects were completed on time.
- Analyzed building and project specifications to determine accurate measurements.
- Led apprentices and trainees in construction and renovation projects.
Carpenter
Donaldson Organization
New York, NY
12.2017 - 09.2020
- Introduced new processes to enhance the efficiency of carpentry operations.
- Monitored progress against timelines and budgets for all carpentry assignments.
- Ensured compliance with building codes and safety regulations for each project.
- Resolved issues related to construction techniques or materials used in carpentry projects.
- Contracted and collaborated with specialty sub-contractors for specific trade jobs or installations.
Package Delivery Driver
UPS
New York, NY
08.2012 - 12.2017
- Inspecting vehicles for mechanical items and safety issues, and perform preventative maintenance when necessary.
- Accurately completing paperwork associated with each delivery including invoices, manifests, bills of lading.
- Providing customer service by answering questions, handling complaints, and resolving issues related to delivery services.
- Used problem-solving skills to address and navigate delivery challenges.
- Collaborated with team members to improve delivery processes and efficiency.
Moving Operations Supervisor
Time Movers and Storage
Brooklyn, NY
06.2008 - 08.2012
- Developed strong relationships with customers through excellent customer service practices.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Analyzed data related to production, distribution, quality control, inventory levels.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
Education
Carpentry
NYC Carpenter's Union
New York, NY12-2021
Skills
- Commercial and residential construction experience
- Subcontractor coordination
- Blueprint Interpretation
- Project Management
- Construction Estimating
- Revenue Forecasting
References
References available upon request.
Timeline
Lead Carpenter
Long Island Fire Door
09.2020 - Current
Owner/Operator
Paragon Building
07.2020 - Current
Carpenter
Donaldson Organization
12.2017 - 09.2020
Package Delivery Driver
UPS
08.2012 - 12.2017
Moving Operations Supervisor
Time Movers and Storage
06.2008 - 08.2012
Carpentry
NYC Carpenter's Union
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