Patrick Gillen
Charlotte,NC
Summary
Enthusiastic Sales Counselor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the new construction process with training in leadership and development. Motivated to learn, grow and excel in the new construction industry.
Overview
10
10
years of professional experience
Work History
Territory Account Manager
RiteRug
Charlotte, NC
04.2022 - Current
- Managed over 30 accounts within the Greater Charlotte territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted revenues by coordinating and executing projects and growing inventory diversity.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Outside Sales Counselor
Meritage Homes Corp
Greenville, SC
10.2019 - 03.2022
- Prospected and conducted face-to-face sales presentations with prospective home buyers and outside co-brokers.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Followed up with customers after completed sales to assess satisfaction and resolve any concerns.
- Created strategic brand building events to promote current product as well as future communities.
- Utilized in-depth understanding of strategic sales processes to increase revenue.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed and implemented immersive onboarding for new sales counselors.
- Served as National Advisor to assist sales team, stepping in to support management and deliver smooth sales processes for buyers.
- Trained and mentored new sales counselors to ensure a successful start within the company.
New Home Sales Associate
DR Horton
Greenville, SC
10.2014 - 09.2019
- Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Liaised between buyers, construction managers, escrow coordinators and loan officers to ensure a smooth buying process.
- Performed daily inspections of community and available inventory homes to ensure readiness.
Community Manager
Trade Street Residential
Charleston, SC
04.2012 - 09.2014
- Managed community within established cost constraints.
- Effectively managed team of 6 maintenance and leasing personnel.
- Evaluated property conditions and recommended improvements.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Received and processed resident payments, and updated system accounts with latest information.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Education
AAS - Business Administration
Trident Technical College
2012
Skills
- Energetic and Driven
- Superior Organizational Skills
- Persuasive Negotiator
- Team Leadership
- CRM and Salesforce proficiency
- Customer Focused-Service
- Collaborator
- Yardi Software Master
- Analytical and Critical Thinking
- Digital Marketing Expert
Timeline
Territory Account Manager
RiteRug
04.2022 - Current
Outside Sales Counselor
Meritage Homes Corp
10.2019 - 03.2022
New Home Sales Associate
DR Horton
10.2014 - 09.2019
Community Manager
Trade Street Residential
04.2012 - 09.2014
AAS - Business Administration
Trident Technical College