PATRICK GONZALES
Houston
Summary
Driven Mechanical Engineer offering over 16 years' experience in engineering, sales, management, scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution.
Overview
16
16
years of professional experience
Work History
Customer Technical Support
Chevron
01.2023 - Current
- Technical liaison with customers on assigned product lines such as ExxonMobil, P66, Citgo, ARG, PetroCanada, etc.
- Provide Technical Solutions for our Chevron Chemical Lubricants Division.
- Technical Support all Product Lines (AEO/IEO,NGEO,RR, Fuels).
- Technical Support for Chevron Projects such as PC-12, GF-7, Dexos, TO-4, etc.
- Provides solutions and advises customers on products & applications.
- Leads customer specific projects. Works closely with stakeholders, e.g. sales, product line, technology, customers.
- Communicates to customers the qualification & development of products to be commercialized.
- Keeps Chevron teams updated on performance requirements demanded and practiced in the market.
- Organizes & prepares technical presentations to customers as required.
- Support multi sales functions such as KPI, assessments, revenue growth, and ROI.
- Supports the North Americas Driveline product line as needed.
- Supports delivering of set targets such as volume, margin and unit margin.
- Coordinates RFQ technical offers.
- Participates in conferences to promote Chevron product lines such as ILMA.
Global Technical Sales Manager
Nabors Drilling Technologies
02.2020 - 12.2022
- Technically support Nabors Energy Transition and Digital Solutions product portfolio such as SaaS solutions, Fuel Additives, Hydrogen Injection Catalyst, Carbon Capture.
- Generated 5-million-dollar revenue in new business development and clientele such as 3rd party drilling contractors and E&P companies.
- Drive ESG initiatives for Sustainability, Emission Reductions.
- P&L oversight, multi-product line sales Providing SaaS solutions for Drilling Performance Data Analytics, Drilling Rig Automation, and Directional Drilling services; (Guidance / Automation).
- Contacting potential clients (3rd party Drilling Contractors and E&P companies) globally to establish rapport and arrange meetings.
- Arrange in-person or virtual meetings with clientele.
- Utilize CRM tools such as Salesforce.
- Researching organizations and individuals to find new opportunities.
- Support multi sales functions such as KPI, assessments, revenue growth, and ROI.
- Support engineering drilling design, wrenches, catwalks, top drives, and new product development.
- Develop maintain business within existing house accounts and travel to clients in O&G Drilling, Drilling Contractors, Completion Contractors, and completion end users to generate new business.
- Develop a growth strategy focused both on financial gain and customer satisfaction.
- Calculating commercial quotations, prices, and administering client accounts.
- Manages communication channels, collects, and deploys necessary resources; communicates results to technical customers; determines when issues are closed.
- Promote the company’s products/services addressing or predicting clients’ objective.
- Leads team and the customer investigation and claims management process.
- Participates in setting and reviewing customer specific sales strategies; general technical review of tenders; communicate developments; give technical opinions on licensees; report competition developments; defends Nabors Drilling intellectual property and other operational topics.
Technical Sales Engineer/Field Manager
TENARIS
07.2014 - 02.2020
- Technically support Tenaris portfolio of pipe, casing, and tubing.
- Generated 4.5-million-dollar revenue annually in new business development and new E&P clientele such Oxy, Shell, and Pioneer.
- Calculating commercial quotations, prices, and administering client accounts.
- Develop a growth strategy focused both on financial gain and customer satisfaction.
- Leads team and the customer investigation and claims management process.
- Utilize CRM tools such as Salesforce.
- Arrange in-person or virtual meetings with clientele.
- Manages communication channels, collects and deploys necessary resources; communicates results to technical customers; determines when issues are closed.
- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
- Develop/maintain business within existing house accounts and travel to clients to generate new business.
- Responsible for sales for several of Tenaris' largest OCTG accounts, participated in planning meetings, organized trainings, improved forecasting while monitoring production of material to ensure timely delivery and reducing customer total cost of ownership.
- Manages Field Services Team for tubing/casing installation of Tenaris Services/Products.
- Installation of pipe/casing for premium connections as assigned.
- Participates in setting and reviewing customer specific sales strategies; general technical review of tenders; communicate developments; give technical opinions on licensees; report competition developments; defend Tenaris intellectual property and other operational topics.
- Providing product education, order entry, and after-sales support services.
- Analyzing costs, sales, and preparing reports for head management.
- Making technical presentations and demonstrating how a product meets client needs.
- Coordinated all sales activities for the Business Unit related to assigned accounts including new business model Rig Direct business & distribution accounts.
- Determined action plans that are aligned with designated business unit, and maximized sales opportunities as available while enhancing company's position to develop new business.
Global Application Engineer/Field Completion Engineer
WEATHERFORD INTERNATIONAL
10.2012 - 07.2014
- Installation of Lower Completions equipment for our Global Unit such as composite plugs, toe sleeves, frac sleeves, hydraulic-mechanical set packers, float equipment, liner hangers.
- Extensive experience working in Eagle Ford, Permian Basin, Bakken, Marcellus, and Barnett Shale areas in hydraulic fracturing, treatment, and completions.
- Supervise frac equipment with case-hole and open-hole completions for unconventional wells.
- Train new engineers and ensure proper chemical usage per design.
- Supervise a crew of 10-12 people for frac operations.
- Worked with Customer Representatives Internationally such as Romania, Mexico, and Canada and drill crew on Rig Locations to coordinate operations with the rig and or production facility.
- Efficient knowledge of installation of cemented, unconventional, open-hole well design and applications.
- Provide technical assistance and support to the global regions, sales, and field operations.
- Performed all required responsibilities safely and as described in Supervision of Base Operations, Supervising Well Operations, and Managing Equipment and Logistics manuals.
- Perform engineering tasks such as tube movement, torque and drag, swell pro analysis, material selection, cost estimation, and tolerance studies.
- Experience in installation of tight shale/gas completion jobs and in acidizing and hydraulic fracturing.
- Team Lead in workshop and operations training.
Field Completion Onshore/Offshore Engineer
BAKER HUGHES OIL TOOLS
01.2009 - 10.2012
- Expertise in Case Hole Completions/ Sand Control Production Equipment in Gulf of Mexico/North Asia.
- Effectively prepared, managed and run a service unit ensuring the unit is maintained in an operational and presentable condition on land/offshore wells.
- Installation of completion field down-hole production equipment such as packers, hornets, composite plugs, liner hangers, frac sleeves, frac point equipment for BP, Conoco Phillips, Devon Energy, Anadarko, RocWell, etc.
- Worked with Customer Representative and drill crew on rig location to coordinate operations with the rig and or production facility.
- Produce detailed R&D projects in Auto-Cad and/or SolidWorks.
- Advised Customer Representative in the logging and completions operations, interpreting logging data, troubleshooting, and other wellsite analysis and decision-making processes.
- Performed all required responsibilities safely and as described in Managing Base Operations, Managing Well Operations, and Managing Equipment and Logistics manuals.
- Engineer in China for installation of Baker Hughes Frac Point System operations and Sand control systems for Bohai and RocWell Oil companies.
- Experience in installation of tight shale/gas completion jobs and in acidizing and hydraulic fracturing in unconventional wells.
- Investigate and provide written reports on Safety and First Alerts.
- Work closely with job coordinators and sales team in setting up jobs and projects for Chevron, Apache, Kinder Morgan, BP, Shell, Pioneer, Exxon, Anadarko, Oxy, Conoco Phillips, etc.
Education
MASTER OF BUSINESS ADMINISTRATION -
The University of Texas Rio Grande Valley
Edinburg, TX01.2016
BACHELOR OF SCIENCE - MECHANICAL ENGINEERING
The University of Texas at San Antonio
San Antonio, TX01.2010
BACHELOR OF ARTS - BUSINESS ECONOMICS
The University of Texas at Austin
Austin, TX01.2007
CERTIFICATION IN BUSINESS FOUNDATION OF UT MCCOMBS BUSINESS SCHOOL - undefined
The University of Texas at Austin
Austin, TX01.2007
Skills
- Microsoft Word
- SAP
- PowerPoint
- Excel
- CRM
- SharePoint
- Salesforce
- AutoCAD
- Solid-Works
- Tad-Pro Torque and Drag
- Micro Station
- Basic networking principles
- Infrastructures
- Operating systems
- Reading blueprints
- Reading schematics
- Drawing sketches
- Problem solving
- Leadership
- Teamwork
- Collaboration
- Oral communication
- Written communication
- Organizational skills
Timeline
Customer Technical Support
Chevron
01.2023 - Current
Global Technical Sales Manager
Nabors Drilling Technologies
02.2020 - 12.2022
Technical Sales Engineer/Field Manager
TENARIS
07.2014 - 02.2020
Global Application Engineer/Field Completion Engineer
WEATHERFORD INTERNATIONAL
10.2012 - 07.2014
Field Completion Onshore/Offshore Engineer
BAKER HUGHES OIL TOOLS
01.2009 - 10.2012
BACHELOR OF SCIENCE - MECHANICAL ENGINEERING
The University of Texas at San Antonio
BACHELOR OF ARTS - BUSINESS ECONOMICS
The University of Texas at Austin
CERTIFICATION IN BUSINESS FOUNDATION OF UT MCCOMBS BUSINESS SCHOOL - undefined
The University of Texas at Austin
MASTER OF BUSINESS ADMINISTRATION -
The University of Texas Rio Grande Valley
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