A strong and committed leader with over eight years experience of management and administration. Skilled in the
areas of training, communication, Management/marketing, Customer Service development, budget administration,
as well as event planning and project management. Has been recognized for being able to develop and motivate
others to achieve results while displaying a professional image to clients or customers at all times. Able to learn
new tasks quickly and proficiently.
Overview
13
13
years of professional experience
Work History
High School Teacher/Team Lead
Pepin Academies
07.2016 - Current
Maintaining professional environment for students while keeping up with rigorous paperwork, individual needs/demands, and meeting deadlines
Worked with administration in oversight of 14 high school teachers, managing meetings, administrative duties, and safety of all employees of the school.
Dietary Supervisor
The Residence
11.2010 - 07.2016
Supervised shifts of 10 workers as well as monitor of individual diets and meeting specific needs of over 50 Residents
Duties include, but aren’t limited to, maintaining a clean work environment, the ability to multi-task while dealing with stressful situations, being personable and professional while dealing with customer relations and service recovery, keeping a positive disposition at all times, and putting the customer first.
Warranty Service Manager
Lifestyle Flooring Inc
08.2014 - 06.2015
Oversaw the customer service of business accounts to whom the product was sold as well as maintain positive communication with end-user who needed warranty assistance.
Scheduled multiple teams of workers and followed up with customers on satisfaction while maintaining a budget and keeping the position profitable without adverse financial effect.
Marketing representative
The Residence At Timber Pines
03.2013 - 08.2014
Tasked with promoting and selling
residential units by giving tours, making call-outs, and seeking ways to reach potential customers
through the use of advertisement and event planning
Duties include, but aren't limited to, various
clerical duties such as handling copies, faxing, data entry, and filing, handling multiple tasks at one time
and reaching goals within a given time frame, general knowledge of the healthcare industry and the
ability to receive information from doctors and specialists by submitting proper forms, assessments etc.
Education
Master of Education - MEd - Educational Leadership and Administration, General
Grand Canyon University
Phoenix, AZ
12.2022
Bachelor of Arts (B.A - Business Administration and Management
Saint Leo University
Saint Leo, FL
06.2013
Skills
Team Leadership
Teaching
Adobe Photoshop
Data Analysis
Budget Management
Customer
Service
Public Speaking
Microsoft Office
Event Planning
Leadership
Patrick Gonzalez - page 2
Timeline
High School Teacher/Team Lead
Pepin Academies
07.2016 - Current
Warranty Service Manager
Lifestyle Flooring Inc
08.2014 - 06.2015
Marketing representative
The Residence At Timber Pines
03.2013 - 08.2014
Dietary Supervisor
The Residence
11.2010 - 07.2016
Master of Education - MEd - Educational Leadership and Administration, General
Grand Canyon University
Bachelor of Arts (B.A - Business Administration and Management