Patrick Gottschalk

• Founded and managed a successful cannabis brand, overseeing all aspects of business operations, including product development, marketing, sales, and customer relations.
• Developed and launched a unique product lines, ensuring high-quality cannabis.
• Built and maintained relationships with suppliers, manufacturers, and distributors to ensure timely production and delivery of products.
• Led branding and marketing efforts, utilizing both digital and traditional channels to grow brand awareness and expand the customer base.
• Managed financial operations, including budgeting, pricing, and forecasting, ensuring profitability and sustainable growth.
• Ensured full compliance with local and state cannabis regulations, including product labeling, packaging, and testing requirements.
• Supervised a team of employees, providing training, guidance, and leadership to ensure excellent customer service and efficient business operations.
• Conducted market research to identify industry trends, customer preferences, and opportunities for expansion.
• Created and executed customer engagement strategies, fostering brand loyalty and enhancing the overall consumer experience.

• Provided exceptional customer service by assisting clients in selecting cannabis products based on their individual needs, preferences, and desired effects.

•Educated customers on various cannabis strains, product types (flower, edibles, concentrates, topicals), and consumption methods, ensuring they made informed decisions.

•Maintained thorough knowledge of THC/CBD content and the effects of different strains to offer tailored recommendations.

• Processed transactions, verified customer IDs, and adhered to all legal regulations, including purchase limits and product packaging requirements.

• Ensured the dispensary inventory was accurately tracked, restocked, and properly organized to maintain a clean, welcoming environment.

• Collaborated with team members to uphold high standards of customer service and contribute to the store’s overall sales goals.

•Stayed current with industry trends, new products, and cannabis laws to provide the most up-to-date information and ensure compliance.

• Managed customer inquiries and provided a positive experience.

• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Wrote detailed incident reports for many different types of situations.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Worked for the San Diego Chargers checking credentials on field and running a 14 man crew during NFL games.
• Gained extensive crowd control knowledge
• Ability to adapt, working for many different types of events and venues
• VIP client services for nightlife
• Alcohol and addiction Training
• Handcuff Training
• Sexual Harassment Training
• Security Supervisor Training