Patrick Graham

Newark,OH

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

years of professional experience

Work History

Senior General Manager

Rensko Holdings

07.2023 - Current

Developed and implemented strategies to increase sales and profitability.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Boots on the ground door to door sales with other businesses to expand catering sales on a weekly basis.

IT Technician

ECSG1 LLC

03.2020 - 07.2023

On call tech, from installing new hardware, to running software diagnostic
Tasked with diagnostic and repair in order to keep more than 20 locations operational
Set up PCs, projectors, and microphones for use in video conferencing rooms.
Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.

Store Manager

Subway

01.2018 - 07.2023

Store manager of a high volume store, brought back to build a team of excellent managers, shift leads, and crew
Installation and setup of new POS systems in the franchise
Duties include: local advertisement management, profitability Management, food cost reduction, management training, scheduling, inventory and truck orders, hiring, labor management & analysis
Work on action plans with staff and management team on corrective action plans to rectify issues or improve operations
Also setting the overall store to succeed and improve constantly

Grill Cook

Bob Evans Restaurants

11.2016 - 01.2018

Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
Maintained clean, organized grill stations for hygienic, orderly food preparation.
Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.

Education

High School Diploma - General

New Albany Plain Local Schools

New Albany, OH

05.2015

Skills

Monitoring sales trends
Leadership and team building
Problem Resolution
Operations Management
Efficient multi-tasker
Effective leader

Team Leadership
Customer Relations
Relationship Building
Verbal and written communication
Customer Retention
Business Development

Personal Information

Authorized To Work: US

Timeline