Patrick Green
Naples,FL
Summary
To obtain gainful employment with a promising company where hard work and dedication are celebrated.
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Offering strong leadership capabilities and passion for customer service, ready to learn and grow in dynamic environment. Brings ability to quickly grasp customer service protocols and utilizes effective communication and conflict resolution skills. Ready to use and develop leadership and customer service skills in an appropriate role.
Overview
16
16
years of professional experience
Work History
Security Guard
Abacus Security Services
08.2020 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Expeditor/Server
Fish restaurant
09.2013 - Current
- An expeditor is responsible for transporting goods from one place to another as quickly and efficiently as possible. A few of the main duties of an expeditor are tracking an order, handling delivery delays, coordinating with the warehouse manager, and ensuring all orders have been shipped out. Ensuring the efficient flow of orders from the waiters to the kitchen. Ensuring orders are being prepared with the correct priority. Assisting in the final preparation of dishes.
Security Officer
Russo Watch Private Security
03.2020 - 08.2020
- Security Officer Job Duties:
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Obtains help by sounding alarms.
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
- Controls traffic by directing drivers.
- Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
- Maintains environment by monitoring and setting building and equipment controls.
- Maintains organization's stability and reputation by complying with legal requirements.
- Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
- Contributes to team effort by accomplishing related results as needed.
- Security Officer Skills and Qualifications:
- Lifting, Surveillance Skills, Deals with Uncertainty, Judgment, Objectivity, Dependability, Emotional Control, Integrity, Safety Management, Professionalism, Reporting Skills
Golf Course Maintenance Technician
Hole in the wall golf club
04.2013 - 09.2017
- Sets golf courses to include cutting cups, setting tees, repairing greens, raking bunkers, and mowing greens and fairways. Maintains golf course, including bunkers, greens, driving range, and tee boxes; mows bunker faces; prunes trees; performs pest control ... Performs or oversees performance of golf cart maintenance.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Floor Staff
Regal Entertainment Group
01.2012 - 12.2013
- Part-time position as counter concessions, ticket sales, security and usher services, and customer service.
- Two time Employee of the Month in a company of approximately 25 employees.
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Installation Helper
Young Tile Company
01.2011 - 04.2013
- Assisted in the installation of high-end tile, marble and hardwood flooring in multi-million dollar homes. Job duties included measuring and cutting tile, mixing thin-set, grouting tile, and applying proflex. Committed to out of town projects in the Florida Keys, and proved to be a consistent and dependable laborer for the company
- Passed tools and supplies to senior installation professionals.
- Demonstrated adaptability when faced with unexpected challenges or changes in project scope, resulting in minimal delays and continued progress toward task completion.
- Carried materials to site locations and arranged for ease of use.
- Improved overall installation efficiency by maintaining a clean and organized workspace during each job.
- Prepared surfaces for installation, including measuring dimensions, cleaning areas, and marking locations, ensuring precision throughout the process.
- Collaborated with team members on large-scale projects, leading to expedited timelines and increased productivity.
Seasonal Package Handler
United Parcel Service (UPS)
11.2011 - 12.2011
- Temporary package handler employee for the holiday season. Duties included transporting packages from delivery truck to final destination.
- Contacted annually by UPS management to return to position based on superior work ethic.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Combat Engineer
United States Army
10.2009 - 01.2011
- Decorated combat engineer with the Echo Company of Engineers 1/8th Battalion 4th Infantry Division, Fort Carson, CO
- Deployed to one combat tour of duty in Iraq
- Responsible for route clearance of military vehicles and safety of units while in convoy
- Honorably discharged
- Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
- Supported infrastructure development projects, contributing to the stability of local communities in conflict zones.
- Constructed durable bridges, roads, and field fortifications to facilitate troop movements and logistics support.
- Improved safety measures by conducting risk assessments and implementing appropriate mitigation strategies.
Education
High School Diploma - General Education Studies
Gulf Coast High School
Naples 06.2008
Skills
- Verbal and written communication
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
- Security protocols
- Incident reporting
- First aid certified
- Security operations experience
- Complex Problem-solving
- Reliability
- Relationship building and management
- Customer service and care
- Adherence to high customer service standards
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Timeline
Security Guard
Abacus Security Services
08.2020 - Current
Security Officer
Russo Watch Private Security
03.2020 - 08.2020
Expeditor/Server
Fish restaurant
09.2013 - Current
Golf Course Maintenance Technician
Hole in the wall golf club
04.2013 - 09.2017
Floor Staff
Regal Entertainment Group
01.2012 - 12.2013
Seasonal Package Handler
United Parcel Service (UPS)
11.2011 - 12.2011
Installation Helper
Young Tile Company
01.2011 - 04.2013
Combat Engineer
United States Army
10.2009 - 01.2011
High School Diploma - General Education Studies
Gulf Coast High School
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