Patrick Hager
Lexington,KY
Summary
Encouraging Leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Vice President of Operations
Garage Solutions Of Kentucky
Lexington, KY
01.2016 - Current
- Applied problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Responsible for Purchase Orders, Inventory Management, Warehouse management, sales consultations, and project design.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Clarified roles, responsibilities and expectations of staff.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Sales Associate
Gainesway Farm
Lexington, KY
01.2010 - Current
- Coordinated ship-in barns for all local Fasig-tipton and Keeneland Sales
- Showing/handling horse, running cards, coordinating barn hands
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Groom
Gainesway Farm
Lexington, KY
05.2006 - 11.2022
- Mucked out stalls to foster clean and comfortable environment for animals.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
- Worked closely with farm management to treat and manage post-surgery layups.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
Education
Bachelor of Science - Agricultural Economics
University of Kentucky
Lexington, KY05.2018
High School Diploma -
Lexington Catholic High School
Lexington, KY05.2010
Skills
- Carpentry
- Strategic Vision
- Public Speaking
- Customer Education
- Revenue Generation
- Lead Support Skills
- Business Growth and Marketing Strategies
- Operational Efficiency
- Purchasing and Planning
- Project Oversight
- Critical Thinking
- Leadership Training
- Performance Monitoring
- Performance Analysis
- Complex Problem-Solving
- Conflict Resolution
- Strategy Development
Timeline
Vice President of Operations
Garage Solutions Of Kentucky
01.2016 - Current
Sales Associate
Gainesway Farm
01.2010 - Current
Groom
Gainesway Farm
05.2006 - 11.2022
Bachelor of Science - Agricultural Economics
University of Kentucky
High School Diploma -
Lexington Catholic High School