Patrick Hager
Lexington,KY
Summary
Encouraging Leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Vice President of Operations
Garage Solutions Of Kentucky
01.2016 - Current
- Applied problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Responsible for Purchase Orders, Inventory Management, Warehouse management, sales consultations, and project design.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Clarified roles, responsibilities and expectations of staff.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Sales Associate
Gainesway Farm
01.2010 - Current
- Coordinated ship-in barns for all local Fasig-tipton and Keeneland Sales
- Showing/handling horse, running cards, coordinating barn hands
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Groom
Gainesway Farm
05.2006 - 11.2022
- Mucked out stalls to foster clean and comfortable environment for animals.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
- Worked closely with farm management to treat and manage post-surgery layups.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
Education
Bachelor of Science - Agricultural Economics
University of Kentucky
Lexington, KY05.2018
High School Diploma -
Lexington Catholic High School
Lexington, KY05.2010
Skills
- Carpentry
- Strategic Vision
- Public Speaking
- Customer Education
- Revenue Generation
- Lead Support Skills
- Business Growth and Marketing Strategies
- Operational Efficiency
- Purchasing and Planning
- Project Oversight
- Critical Thinking
- Leadership Training
- Performance Monitoring
- Performance Analysis
- Complex Problem-Solving
- Conflict Resolution
- Strategy Development
Timeline
Vice President of Operations
Garage Solutions Of Kentucky
01.2016 - Current
Sales Associate
Gainesway Farm
01.2010 - Current
Groom
Gainesway Farm
05.2006 - 11.2022
Bachelor of Science - Agricultural Economics
University of Kentucky
High School Diploma -
Lexington Catholic High School
Similar Profiles
John SitherJohn Sither
Assistant Operation Manager at Garage Solutions of Central KentuckyAssistant Operation Manager at Garage Solutions of Central Kentucky
Jose E HenriquezJose E Henriquez
Garage Door Technician/Field Manager at Potomac Garage SolutionsGarage Door Technician/Field Manager at Potomac Garage Solutions
Jonathan CampbellJonathan Campbell
Installer at Custom Garage SolutionsInstaller at Custom Garage Solutions