Hi, I’m
Patrick Haggard
Henderson,NV
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Professional Warehouse OperationsManager offering 25 years of expertise in supervising and training 12 up to 300 employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.
Overview
40
years of professional experience
Work History
Moroccan Oil
Senior Warehouse Manager
06.2021 - Current
Job overview
- Streamlined receiving processes by implementing efficient warehouse layouts and inventory management systems.
- Reduced order processing time by implementing an effective picking and packing system.
- Introduced lean principles to reduce waste within the warehouse environment, leading to substantial cost savings.
- Developed contingency plans for unforeseen events or disruptions to maintain a consistent level of service to clients and minimize operational downtime.
- Maintained current inventory tracking information using (WMS) warehouse management system.
- Management of receiving, stocking and shipment in high-volume warehouse environment.
Canteen Vending
Senior Warehouse Manager
03.2018 - 03.2020
Job overview
- Responsible for the efficient operation of warehouse facilities, which had multiple locations spanning over 300,00 sq ft
- Served as strategic advisor to the regional vice president and human resources on a broad range of issues from leadership development, training, reorganizations, and disciplinary actions.
- Introduced lean principles into warehouse operations, reducing waste and costs associated with excess inventory storage.
- Implemented initiatives that aided in a 70% reduction in overtime hours and increase productivity by 30%.
- Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
- Mentored junior staff members on best practices in warehouse supervision, fostering a culture of professional growth within the team.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
- Optimized workflow by conducting time studies and adjusting production schedules accordingly.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Implemented 5S methodology, leading to a more organized and efficient work environment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Worthington Industries
Production Supervisor
02.2016 - 10.2017
Job overview
- Established continuous improvement processes for safety, quality, and workflow.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Tasked with reviewing and evaluating the performance gaps to take corrective action when needed to ensure the leaders of each functional area delivered on operating goals.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Ensured safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security.
- Developed a training metrics that tracked an associate’s ability to cross-train in various areas of the plant.
- Communicated with scheduling and production admins as needed for scheduling production and organizing shipping demands.
- Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
- Effectively guided and supported team members to enable them to resolve issues through learned skills and strong communication.
Amazon
Assistant Manager
06.2015 - 08.2015
Job overview
- Assisted with the start-up operations for the Amazon Prime delivery launch
- Directed and managed all operational activities in assigned areas
- Responsible for ensuring associates were trained and proficient in the requirements of their job functions
- Coordinated physical and virtual workflows ensuring products were shipped to customers on time
- Supervised staff consisting of fulltime and parttime associates in a 25,000 sq
- Ft distribution site
- Responsible for daily production goals, inventory tracking and reporting daily results to operations management
- Ensured compliance with all company safety rules and regulations.
Consolidated Supply Co.
Branch Warehouse Manager (contract)
03.2015 - 05.2015
Job overview
- Worked within current systems to ensure records were properly maintained for accuracy and thoroughness.
- Assisted in developing capital expenditure requirements.
- Ensured compliance with DOT and other federal, state, and local requirements.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Implemented preventative maintenance program to minimize equipment downtime and repair costs.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
United Stationers/Lagasse-Sweet
Warehouse Operations Manager
09.2013 - 02.2015
Job overview
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Managed a team of warehouse personnel, providing guidance, support, and performance evaluations for continuous improvement.
- Organized records of vehicles, schedules and completed orders.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Ensured compliance with all relevant regulations regarding storage, handling, and disposal of hazardous materials present in the warehouse.
- Minimized product returns due to damages or defects by implementing rigorous inspection procedures upon receipt.
Animal Supply Co.
Warehouse Manager
03.2011 - 08.2013
Job overview
- Developed and implemented P4P (pay for performance) standards for specific jobs.
- Implemented a set of protocols that made sure all branches (5), were sharing best practices.
- Improved order fulfillment rates by optimizing picking, packing, and shipping procedures.
- Implemented performance metrics to track employee progress, leading to enhanced accountability and improved overall performance.
- Conducted regular audits on warehouse operations, identifying areas for improvement and implementing corrective actions accordingly.
- Mitigated risk exposure by establishing robust security measures to safeguard warehouse assets from theft or damage.
- Championed continuous improvement efforts across all aspects of the distribution center''s operations.
- Managed budget allocation for warehouse operations, ensuring cost targets were met while maintaining high levels of service quality and customer satisfaction.
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
Jacobson Companies
Warehouse Shift Manager (contract)
08.2010 - 01.2011
Job overview
- Supervised a team of warehouse personnel, providing guidance, support, and performance evaluations for continuous improvement.
- Facilitated seamless coordination between departments for smooth order fulfillment and delivery processes.
- Conducted regular inventory audits to ensure accurate stock levels and minimize discrepancies in the system.
- Maintained accurate documentation of received goods, allowing for easy tracking of items throughout their life cycle within the warehouse.
- Collaborated with other department managers to address cross-functional issues promptly and implement process improvements as needed.
- Minimized product returns due to damages or defects by implementing rigorous inspection procedures upon receipt.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
JCP, Logistics
Area Operations Manager
12.2002 - 04.2009
Job overview
- Managed multiple teams, fostering collaboration and cross-functional communication for better project outcomes.
- Directed the proper handling of all products received and shipped ensuring that support systems reflected accurate and timely goods movement.
- Streamlined receiving processes by implementing efficient warehouse layouts and inventory management systems.
- Supervised a team of warehouse personnel, providing guidance, support, and performance evaluations for continuous improvement.
- Collaborated with other department managers to address cross-functional issues promptly and implement process improvements as needed.
Genie Industries
Materials Manager
04.1995 - 10.2001
Job overview
- Improved production efficiency by implementing Lean Manufacturing principles and streamlining processes.
- Delivered training programs on Lean Manufacturing techniques, resulting in improved employee performance and engagement.
- Collaborated with production team to forecast material requirements accurately, avoiding shortages or delays in manufacturing.
- Reduced waste and increased overall yield through continuous improvement initiatives.
- Completed monthly profit and loss performance reports.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Managed material flow through plant in support of lean manufacturing operations and measured cost management.
- Led cross-functional teams to identify opportunities for process improvements and cost savings in manufacturing operations.
- Understood common material delivery methods using automated vehicles, conveyor belts and rail-guided distribution system.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Implemented 5S methodology, leading to a more organized and efficient work environment.
- Participated in trade shows and conferences to stay updated on industry trends, new technologies, and potential suppliers within the raw materials sector.
- Optimized warehouse space utilization by implementing effective storage solutions for various types of raw materials.
Larson-Juhl
Freight Manager
02.1994 - 03.1995
United States Army (active and reserves)
Team Leader
10.1983 - 10.1994
Metal Shorts
Warehouse Lead
12.1992 - 01.1993
Continental Mills
Receiving Clerk
03.1988 - 04.1992
Education
American Public University SystemCharles Town, WV
Bachelor of Science from Transportation And Logistics Management
05.2016
University Overview
- Bachelor’s Degree Transportation and Logistics.
Skills
- Team leadership
- Supply chain management
- Continuous improvement
- Budget management
- Cross-functional collaboration
- Lean principles
- Logistics coordination
- Performance monitoring
- Shipping and receiving
- Resource allocation
- Project management
- Problem solving
- Staff Management
- Logistics Management
- Safety Oversight
- Cost Reduction
- Order Picking and Processing
- Warehouse Logistics
- Team Coaching
- Employee Safety
- Operations Management
- Hiring and Training
- Budget Adherence
- Logistics
- Multiple Priorities Management
- Performance Evaluations
- ERP Software
- Financial Tracking
- Policy Development
- Team Building and Leadership
- Delegating Work
- Inventory Reconciliation
- Supply Chain Coordination
- Hazardous Material Storage
- Conflict resolution
- Waste reduction
- Vendor management
- Time management
- Workflow Coordination
- Customer service
Timeline
Senior Warehouse Manager
Moroccan Oil
06.2021 - Current
Senior Warehouse Manager
Canteen Vending
03.2018 - 03.2020
Production Supervisor
Worthington Industries
02.2016 - 10.2017
Assistant Manager
Amazon
06.2015 - 08.2015
Branch Warehouse Manager (contract)
Consolidated Supply Co.
03.2015 - 05.2015
Warehouse Operations Manager
United Stationers/Lagasse-Sweet
09.2013 - 02.2015
Warehouse Manager
Animal Supply Co.
03.2011 - 08.2013
Warehouse Shift Manager (contract)
Jacobson Companies
08.2010 - 01.2011
Area Operations Manager
JCP, Logistics
12.2002 - 04.2009
Materials Manager
Genie Industries
04.1995 - 10.2001
Freight Manager
Larson-Juhl
02.1994 - 03.1995
Warehouse Lead
Metal Shorts
12.1992 - 01.1993
Receiving Clerk
Continental Mills
03.1988 - 04.1992
Team Leader
United States Army (active and reserves)
10.1983 - 10.1994
American Public University System
Bachelor of Science from Transportation And Logistics Management
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