Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Hazel

Houston

Summary

Friendly professional with strong understanding of hospitality, food, and beverage industries. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Experienced Server's Assistant with strong background in hospitality industry. Knows how to maintain efficiency and cleanliness in high-volume dining settings while offering top-quality customer service. Skills include multitasking, teamwork, problem-solving, and maintaining positive attitude under pressure. Has made significant contributions in enhancing overall dining experience through proactive assistance to servers and kitchen staff.

Overview

1
1
year of professional experience

Work History

Server's Assistant

Vaudeville
Fredericksburg
08.2024 - 11.2024
  • Provided support for other team members during peak hours or when needed.
  • Demonstrated a positive attitude towards customers while providing excellent customer service at all times.
  • Assisted with stocking supplies such as condiments, silverware and napkins as needed.
  • Set up tables and chairs for parties and large groups.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Carried food orders to specific restaurant tables and served guests.
  • Provided exceptional service to high volume of daily customers.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Filled and served various beverages for customers.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Complied with health and safety rules, regulations and procedures to maintain safe environment.
  • Cleared dishes after courses for prompt table maintenance.
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service.

Retail Sales Associate

Sunset Villas Management
Fredericksburg
03.2024 - 07.2024
  • Assisted in the preparation and execution of physical inventory counts.
  • Greeted customers to determine wants or needs.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Demonstrated knowledge of store products and services.
  • Addressed customer questions and concerns regarding products and services.
  • Stocked shelves with merchandise according to company standards.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Cleaned shelves, counters and tables to maintain organized store.

Education

High School Diploma -

Penn Foster
Online
05-2021

Skills

  • Customer service
  • Team collaboration
  • Table setting
  • Time management
  • Communication skills
  • Attention to detail
  • Dining area maintenance
  • Adaptability and flexibility
  • Multitasking and organization
  • Positive and friendly attitude
  • Table bussing
  • Inventory management
  • Retail store operations
  • Customer assistance
  • Flexible schedule

Timeline

Server's Assistant

Vaudeville
08.2024 - 11.2024

Retail Sales Associate

Sunset Villas Management
03.2024 - 07.2024

High School Diploma -

Penn Foster

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Patrick Hazel