Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Patrick Hidalgo

Patrick Hidalgo

Los Angeles,CA

Summary

Knowledgeable production worker offering years of field experience. Strong troubleshooter with expertise in diagnosing simple and complex mechanical issues. Looking to apply abilities to challenging, growth-oriented position Also Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Customer Service/Repair Technician

Digital Clinica
Los Angeles, CA
12.2020 - 02.2024

-Provided expert diagnosis, repair, and maintenance services for computers, laptops, tablets, and other electronic devices, ensuring timely and effective resolution of technical issues.

-Demonstrated proficiency in troubleshooting hardware and software problems, including system crashes, virus infections, and hardware malfunctions, utilizing a combination of diagnostic tools and technical knowledge.

-Delivered exceptional customer service and support, addressing inquiries, concerns, and complaints with professionalism and empathy to ensure a positive customer experience.

- Collaborated with team members to streamline repair processes, optimize workflow efficiency, and enhance overall service quality.

-Actively participated in ongoing training and professional development activities to stay abreast of the latest technologies, trends, and best practices in computer repair and customer service.

Achievements:

-Recognized for consistently exceeding customer satisfaction targets, achieving 85% positive feedback ratings on service quality and professionalism.

Production Associate

Tesla Motors
Sparks, NV
11.2018 - 11.2020

Production Associate

- Played a pivotal role in the assembly and production of electric vehicles and energy products, ensuring adherence to strict quality standards and production schedules.

- Collaborated closely with team members to achieve daily production targets, demonstrating exceptional teamwork and communication skills in a fast-paced environment.

- Operated and maintained state-of-the-art manufacturing equipment and machinery, troubleshooting issues to minimize downtime and maximize productivity.

- Demonstrated a strong attention to detail in performing quality inspections and identifying defects or inconsistencies in the production process, ensuring only the highest-quality products reach customers.

- Actively participated in continuous improvement initiatives, providing valuable feedback and suggestions to optimize production processes and enhance overall efficiency.

- Flexibly adapted to changing production demands and priorities, demonstrating a strong work ethic and commitment to delivering results under tight deadlines.

Achievements:

- Actively participated in cross-training programs, acquiring new skills and knowledge to support various production areas and improve overall team flexibility

Sales Representative/Manager

Infinitely Enterprise
Los Angeles, CA
10.2017 - 08.2018

-Led sales team in distributing free phones and SIM cards to low-income communities, exceeding monthly targets consistently.

-Conducted training sessions, improving team performance and sales effectiveness.

-Analyzed sales data to identify growth opportunities and streamline processes.

Achievements:

-Received commendation for leadership and community outreach efforts.

Parking Attendant

Acadamy Valet Parking Services
Los Angeles, CA
06.2017 - 08.2017

- Orchestrated parking lot operations, including directing traffic, assisting customers with parking, and collecting fees.

- Conducted regular patrols to enforce parking regulations and uphold orderliness in the parking lot.

- Provided courteous assistance to customers, addressing inquiries, resolving issues, and ensuring a positive experience.

- Collaborated with team members to devise and implement strategies for handling special events and increased parking demand effectively.

- Executed routine maintenance tasks, such as cleaning and repairing parking equipment, to ensure optimal functionality.

Achievements:

- Received accolades for exceptional customer service, garnering positive feedback from both patrons and management.

Security Guard

ABA
Los Angeles, CA
09.2014 - 12.2015

- Conducted thorough security checks and screenings to ensure the safety of attendees and prevent unauthorized access.

- Collaborated with venue staff and event organizers to develop security plans tailored to the specific needs and requirements of each event.

- Maintained a professional and approachable demeanor, offering assistance and guidance to attendees and addressing any security concerns or inquiries.

- Conducted post-event evaluations and debriefings to identify areas for improvement and enhance security protocols for future events.

Busser/Dishwasher

Uncle Bills Pancake House
Manhattan Beach, CA
07.2014 - 09.2015

- Contributed to kitchen operations by washing dishes, utensils, and kitchen equipment in a timely manner to keep up with high-volume demands.

- Collaborated closely with servers, kitchen staff, and management to ensure smooth workflow and timely service delivery.

- Upheld cleanliness and sanitation standards in accordance with health and safety regulations, fostering a safe and hygienic environment for staff and patrons.

- Demonstrated adaptability and willingness to assist in various areas of restaurant operations as needed, including food preparation, stocking supplies, and assisting with deliveries.

- Provided courteous and attentive service to customers, addressing requests and inquiries promptly and professionally.

Recreational Aide

Archdiocesan Youth Employment
Los Angeles, CA
08.2012 - 10.2012

-Secured area for children to play around

-Assisted children with learning about safety

-Arranged recreational activities for children to do

-Provided knowledge of good sportsmanship, Monitored children's behavior

Custodian

A Place Called Home
Los Angeles, CA
06.2009 - 07.2009

-Evaluated the sanitary needs of the facility.

-Distributed lunch and dinner for the children.

-Guided workers into completing specific cleaning tasks, Participated in cleaning the school busses.

Education

Psychology -

East Los Angeles College
01-2016

Grade School

John C. Fremont High School
05-2012

Skills

  • Bilingual in English and Spanish
  • Great with computers
  • Work well under pressure
  • Professional Demeanor
  • Interpersonal Skills
  • Professionalism
  • Adaptability
  • Multitasking
  • Troubleshooting skills
  • Attention to Detail

Timeline

Customer Service/Repair Technician

Digital Clinica
12.2020 - 02.2024

Production Associate

Tesla Motors
11.2018 - 11.2020

Sales Representative/Manager

Infinitely Enterprise
10.2017 - 08.2018

Parking Attendant

Acadamy Valet Parking Services
06.2017 - 08.2017

Security Guard

ABA
09.2014 - 12.2015

Busser/Dishwasher

Uncle Bills Pancake House
07.2014 - 09.2015

Recreational Aide

Archdiocesan Youth Employment
08.2012 - 10.2012

Custodian

A Place Called Home
06.2009 - 07.2009

Psychology -

East Los Angeles College

Grade School

John C. Fremont High School
Patrick Hidalgo