Patrick Hlas

• Provided technical support to customers over the phone and in person.
• Maintained accurate records of service calls, repairs, and parts used.
• Diagnosed problems and determined solutions for various customer issues.
• Performed onsite repair of equipment at customer locations.
• Installed new systems according to manufacturer specifications.
• Conducted preventive maintenance on a variety of machines and systems.
• Repaired faulty components such as motors, pumps, valves, switches.
• Troubleshot electrical circuits using schematics and diagrams.
• Replaced worn or damaged parts with OEM replacements as necessary.
• Communicated with vendors regarding supply orders and delivery timelines.
• Provided training on the safe usage of equipment when needed.
• Assisted with installation projects at both residential and commercial sites.
• Responded quickly to emergency calls from clients needing immediate assistance.
• Followed all safety protocols while performing work in potentially hazardous environments.
• Communicated with clients for outstanding customer service and to increase repeat business.
• Followed established safety rules, OSHA guidelines and company safety policies and procedures.
• Trained new team members on service processes to increase productivity.
• Traveled to customer locations to complete work for pre-set appointments.
• Conducted service appointments to diagnose and fix problems.
• Examined previously completed work for accuracy.
• Set up and operated mechanical and manual tools and equipment.
• Maintained certifications and completed training on systems and components.
• Handled yearly and preventive maintenance to keep vehicles in good working condition.
• Tracked inventory used and notified supervisor about re-ordering needs.
• Prepared job assignment reports and forms for accountability and traceability.
• Filled out work orders, repair logs and maintenance plans to document work completed.
• Installed new components or replaced defective parts to restore functionality.
• Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
• Completed scheduled appointments on time to drive quality service.
• Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.

• Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.

Wired up custom Homes

• Installed storefront in small and large shopping centers