Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Patrick Howard

Fort Mill,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Associate Team Leader

Whole Food Market
Charlotte, NC
11.2023 - Current
  • Provided guidance and support to team members on daily tasks.
  • Developed and implemented strategies to improve team productivity.
  • Maximized profits and reduced shrink by 8% while maintaining the budget.
  • Conducted regular meetings with the team to discuss progress and challenges.
  • Assisted in resolving customer issues, complaints, or queries promptly.
  • Created processes to ensure efficient workflow within the department.
  • Ensured compliance with company policies and procedures by all staff members.
  • Collaborated with other departments to coordinate activities related to projects.
  • Assisted in training new team members and new leaders for brand new store openings.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Ensured compliance with health and safety regulations in all areas of the kitchen.
  • Scheduled staff shifts, monitored attendance, and managed payroll records.
  • Maintained inventory of supplies, equipment, and food items needed for daily operations.
  • Developed menus that met nutritional requirements while staying within budget guidelines.

Lead Retail Sales Consultant

Prime Communications AT&T
Fort Mill, SC
04.2023 - 11.2023
  • Key Holder for multiple stores
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Helped customers by answering questions and locating merchandise.
  • Ordered, received and counted stores inventory.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Maintained records related to sales for store management.
  • Established relationships with key clients, while maintaining existing customer base.
  • Created and presented monthly reports to management on sales performance.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Developed and implemented sales strategies to increase market share.

Crash Fire Rescue Logistics Chief

United States Marine Corps
Havelock, NC
09.2019 - 04.2023
  • Executed safety processes and procedures and directed crew members to contingency plans in case of dangerous cargo spills.
  • Compiled daily reports on crews, issues, progress, milestones, flight logs and disseminated to proper individuals.
  • Conducted operational and performance tests on government machinery to diagnose faulty apparatus and equipment.
  • Monitored progress and pace of work to keep projects on schedule.
  • Was in Charge of the maintenance and up keep of 8 P-19R, 1 Water Tanker and 2 Rescue vehicles and all pertinent gear ($3.4 million worth of assets).
  • Was tasked as Lead Fire Fighter which included the responsibilities of driving the rescue vehicle in a safe and efficient manor to accomplish the quickest response times.
  • Performed inspections to keep equipment in working order.
  • Responded to crash rescue fire calls, including aircraft, automobile, and structure fires.
  • Attended and Lead trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Used technical expertise and sound military judgment to learn and perform complex procedures.
  • Conducted training to improve Marines abilities.
  • Effectively performed life saving tasks under immense stress
  • Provided leadership and guidance to a team of 35 Marines.
  • Ensured compliance with all applicable laws and regulations related to operations.
  • Monitored budget expenditures related to personnel, supplies, and equipment to ensure fiscal responsibility.
  • Advised senior management on strategic planning initiatives related to organizational growth.

Line Cook Supervisor

Taco Bell
Havelock, NC
03.2022 - 10.2022
  • Cooked multiple orders simultaneously during busy periods.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Kept stations stocked and ready for use to maximize productivity.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Monitored daily operations of kitchen staff to ensure all tasks were completed efficiently and safely.

Shift Supervisor

Cava Grill
Charlotte, NC
04.2018 - 08.2019
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Delegated tasks to employees and monitored activities and task completion.
  • Checked orders for quality and completeness.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Maintained positive working relationship with fellow staff and management.

Education

DOD Fire Academy
San Angelo, TX
01-2020

Weddington High School
Matthews, NC

Skills

  • Project Planning and Specifications
  • Adaptability in the face of adversity
  • Team Building
  • Active Listening
  • Organizational Skills
  • Communication
  • Critical Thinking
  • Problem Solving
  • Relationship Building
  • Friendly, Positive Attitude
  • Strong Work Ethic
  • Trained Firefighter/EMS
  • Coaching and Mentoring
  • Conflict Resolution

Accomplishments

  • National Defense Medal
  • Global War on Terrorism Medal
  • Meritorious Unit Commendation Medal
  • Navy and Marine Corps Achievement Medal
  • 5 Letters of appreciation
  • 2023 Q3 Team Member of the Quarter at WFM

Certification

  • CPR Certified
  • Emergency Medical Responder Certification
  • Firefighter 1
  • Firefighter 2
  • Airport Firefighter
  • Hazardous Materials Operations level 1
  • Hazardous Materials Awareness Level 1
  • Rescue 1
  • Rescue 2
  • AVOC (Airfield Vehicle Operator)
  • EVOC (Emergency Vehicle Operator)
  • Leading Marines
  • Business Associates AT&T

Timeline

Associate Team Leader

Whole Food Market
11.2023 - Current

Lead Retail Sales Consultant

Prime Communications AT&T
04.2023 - 11.2023

Line Cook Supervisor

Taco Bell
03.2022 - 10.2022

Crash Fire Rescue Logistics Chief

United States Marine Corps
09.2019 - 04.2023

Shift Supervisor

Cava Grill
04.2018 - 08.2019

DOD Fire Academy

Weddington High School

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Patrick Howard