Dynamic operations manager with proven expertise at STAR FURNITURE COMPANY, enhancing inventory accuracy and optimizing vendor relations. Recognized for exceptional customer service and effective team collaboration, I leverage strong organizational skills and critical thinking to drive operational success and improve overall efficiency. Reliable and punctual, I ensure seamless workflow coordination.
I oversaw all operations, including lift training for the receiving department.identifying and tracking KPI‘s. In real time. Made business decisions that affected local markets, Houston, San Antonio And Austin. Assisted with maintaining our delivery fleet.
Attended weekly manager meeting and reported back to the Director of logistics directly. I was involved with making sure proper procedures and policies were being followed correctly . I oversaw all the training and all the hiring for new associates in the warehouse. The warehouse consisted of about 100 people all who reported directly to me. Helped to maintain a Code to maintain an accurate inventory count by overseeing a cycle count of the warehouses entire inventory four times a year and keeping accurate records of inventory, overages and shortages. Completed Annual reviews for all associates who were direct reports to myself.I was responsible for keeping up with the container forecast of containers coming in from the rail yards and shipping ports . I managed all our vendor relations from outside vendors and design new operations methods to better suit the companies needs and budget.
Exhibited proficiency with AS/400 operations.
Crown lift certified trainer
OSHA safety certification